7 For All Mankind
Floor Manager
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Are you passionate about Denim, Fashion and Premium Retail?
Join 7 For All Mankind, the pioneer of premium denim and a leader in denim innovation.
We are entering an exciting new chapter, relocating our Regent Street Store to a new exclusive location on Regent Street.
We are looking for a passionate Floor Manager – 40 hours per week to join our team and be part of this exciting journey.
Ready to take on the challenge? Join us!
How you’ll make a difference
- Lead the sales floor by motivating and inspiring the team to consistently deliver outstanding customer service and achieve sales targets.
- Drive individual and team performance by monitoring KPIs, identifying opportunities, and implementing actions to maximise sales.
- Deliver a premium client experience through personalized styling, clientelling, and long-term relationship building.
- Coach, motivate and provide ongoing feedback to Sales Associates, ensuring high standards of selling behaviour and product knowledge.
- Support the onboarding and training of new team members, fostering a collaborative and high-performing environment.
- Ensure the sales floor is always presented in line with the brand's visual merchandising guidelines and luxury retail standards.
- Oversee daily floor operations, ensuring efficient stock availability, replenishment, fitting room management, and seamless customer flow.
- Support inventory management and loss prevention procedures while maintaining excellent operational standards.
- Handle customer enquiries and resolve customer issues professionally, ensuring a positive brand experience.
- Perform opening and closing procedures and assume responsibility for the store in the absence of the Store Manager or Assistant Store Manager.
- Support the Store Manager in implementing company initiatives, operational procedures, and commercial strategies.
- Ensure compliance with all company policies, health & safety procedures, and operational guidelines.
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Required Qualifications
- Minimum of 1 year experience in premium or luxury retail, with previous supervisory or leadership experience.
- Proven ability to drive sales performance and achieve KPI targets.
- Strong leadership and coaching skills with the ability to motivate and develop a high-performing team.
- Passion for delivering exceptional customer service and creating memorable shopping experiences.
- Excellent communication and interpersonal skills with a customer-centric mindset.
- Strong organizational skills with the ability to prioritize and manage multiple tasks in a fast-paced environment.
- Good commercial awareness and understanding of retail performance indicators.
- Proficient in Microsoft Office and POS systems.
- Fluent in English; additional languages are considered an advantage.
- Passion for fashion, denim, and premium lifestyle brands.
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7 for All Mankind embraces the individuality of each and every employee. We believe that by honoring the unique strengths and aspirations of every individual, we foster an environment where growth and success go hand in hand with personal fulfillment. Our culture is built on collaboration: listening and feedback are encouraged across all levels, and creativity is commended. Join us to be part of a diverse, inclusive community where your individuality is valued and your voice is heard.
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