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This is a 12-month secondment opportunity.
We want you to reach your full potential, and we’ll do anything we can to get you there. Developing our own makes great sense and we know you can make an even bigger difference. Your perfect role awaits.
Here at Virgin Money, we are working tirelessly to Make People Happier about Money guided by our strong values and brilliant colleagues. Supporting our customers with first-class service is what we do best, and we’re looking for a Flow Manager to join us as we continue to deliver this.
Role Overview
The role will report into the Business Banking Operations Manager and will lead a team of Business Flow Leader Specialists & Front-Line Managers who will support our colleagues in providing the best service available to our customers in a time when it’s needed the most. You’ll need to be a strong leader who can deliver the very best performance through your people. You’ll have the drive to deliver results and continually look to improve colleague performance. You will coach, develop, and manage colleagues, enabling them to achieve objectives and team and personal goals.
To succeed you’ll need the ability to motivate others, challenge colleagues to continually improve and strive to fulfil their potential.
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Our Purpose, Strategic Aims and Values and Behaviours will be at the heart of everything you do, and you’ll need to motivate your team to do the same. With any new role you’ll be faced with challenges, but you’ll also have loads of opportunities to shape how you develop your team and colleagues. This is a fantastic opportunity for you to build capability and ambition – contributing to our purpose and delivering brilliant results.
Hybrid Working
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part-time you'll spend 40% of your working time, based at our Glasgow office. As this role is based at our Glasgow office, this will apply from 1 April 2027 and ahead of that there will be a need to regularly connect with colleagues for collaboration events. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here [https://eur03.safelinks.protection.outlook.com/?url=https://nationwide-jobs.co.uk/life-at-nationwide/rewarding-you&data=05|02|Samantha.Graham@nationwide-jobs.co.uk|c3d3225d77e54ab5a92008dedc2cceff|18ed93f5e4704996b0ef9554af985d50|0|0|639190282163461695|Unknown|TWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ==|0|||&sdata=PC5Y9xpYWimDrh3FYkvbMMF87I34nF17ytwWljcifjI=&reserved=0].
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Virgin Money is now part of Nationwide
Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.
You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.
Nationwide is committed to the redeployment of our employees impacted by change, as such applications for redeployment candidates will be prioritised in this recruitment process.
If you’re a colleague on long-term absence (for example, on parental leave) or a temporary worker, please use your personal email address to submit an application.
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