Anglian Water Services
Flow Support Lead

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Salary: Circa £37,000 per annum
Location: To be based in either Peterborough, Huntingdon, Lincoln or Norwich
Contract: Permanent
Working Hours: Full-time, 37 hours per week (flexible working opportunities available)
Make every drop of your potential count!
We invest in our people - as a valued employee, you’ll be entitled to:
- Personal private health care
- Generous double match pension – contribute 7% and Anglian Water will contribute 14%, giving a total contribution of 21%
- 24-hour Virtual GP service for you and your household
- 25 days annual leave – rising with length of service and the ability to buy more
- Life assurance (up to 8 x salary)
- Personal accident cover (up to 5 x salary)
- Excellent family friendly policies, such as 26 weeks full pay for maternity / adoption leave, as well as 4 weeks paid paternity / partner leave. Opportunity for shared parental pay
- Bonus scheme
- Flexible benefits and working culture to support your wellbeing and lifestyle.
- Help protect the environment through data-driven decision making.
We're looking for a Flow Support Lead to join our Water Recycling Regulatory Flow Data Team. In this role, you'll use operational and regulatory data to help ensure environmental compliance, influence operational decisions, and support our commitment to protecting rivers and waterways across the region.
You'll play a key role in supporting our operational teams by providing technical expertise on regulatory Flow to Full Treatment (FFT) and Event Duration Monitoring (EDM) compliance. Through detailed analysis of operational telemetry and regulatory data, you'll identify emerging risks, investigate anomalies and help drive informed operational decisions that protect the environment and ensure regulatory compliance.
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Working closely with operational managers, engineers, regulatory colleagues and legal teams, you'll be trusted to provide insight, guidance and technical support across a range of complex investigations and business-critical activities.
What will you be doing?
- Producing and assuring FFT and EDM compliance information to support operational decision making.
- Analysing telemetry and operational data to identify trends, anomalies and emerging compliance risks.
- Investigating data quality issues and working with technical stakeholders to resolve them.
- Supporting operational teams with technical advice on flow monitoring, telemetry and regulatory reporting.
- Creating and managing Flow Investigation Plans (FIPs), ensuring investigations are tracked through to completion.
- Supporting regulatory and legal data requests through detailed analysis and evidence gathering.
- Maintaining accurate records of investigations, risks and mitigation activities.
- Working collaboratively across operational, engineering and environmental teams to continually improve regulatory performance.


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What does it take to be successful?
We're looking for someone who enjoys solving complex problems, working with data and collaborating with others to deliver great outcomes.
You'll ideally have:
- An interest in FFT, EDM monitoring and environmental regulations.
- Experience using operational telemetry systems such as IRIS/ViewX.
- Excellent analytical skills with the ability to interpret complex technical data from multiple sources.
- Strong organisational skills with the ability to prioritise multiple activities and meet deadlines.
- Excellent communication skills, with the confidence to explain technical information to a wide range of stakeholders.
If you're naturally curious, enjoy identifying solutions from complex data and want to make a real impact on environmental performance, we'd love to hear from you.
Inclusion at Anglian Water
At Anglian Water, we're committed to creating a workplace where everyone feels they belong.
We're proud signatories of the Social Mobility Pledge, Race at Work Charter, and Armed Forces Covenant, and we're a Disability Confident employer.
We welcome applications from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.
Closing Date: 9th September 2026
Interviews: Week commencing 21st September 2026 onwards
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