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Food and Beverage Apprentice
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We have an exciting opportunity for you to join the University of Oxford as an Food and Beverage Apprentice. If you are looking for a new career opportunity to join a renowned business at an exciting period, then this role is for you!
About the Role
Working across our Oxford sites, you'll support a range of catering services, including:
- Breakfast, lunch and dinner service.
- Café and licensed bar operations.
- Conference and event catering.
- Preparing and serving refreshments.
- Setting up dining and meeting spaces.
- Operating tills and handling customer transactions.
- Maintaining high standards of cleanliness, food safety and customer care.
What We're Looking for
You will:
- Have a genuine interest in hospitality and customer service.
- Be friendly, professional and approachable.
- Be punctual, reliable and trustworthy.
- Demonstrate attention to detail.
- Show enthusiasm, energy and a willingness to learn.
- Enjoy working as part of a team.
Working Hours
- 36.5 hours per week
- Five days out of seven, including evenings, weekends and bank holidays.
- Based mainly at Rewley House (Central Oxford) and occasionally at Ewert House (Summertown)
- 38 days holiday per year including bank holidays
Why Join Us?
- Earn while you learn in a recognised apprenticeship role
- Gain practical hospitality and catering experience
- Work within one of the world's leading universities
- Develop transferable customer service and teamwork skills
- Be part of a supportive and professional team environment
This is a fantastic opportunity to gain valuable hospitality experience while developing skills within Oxford Lifelong Learning. Apply today to start your career in food and beverage service.
Apprenticeship Details
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course contents
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailor communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Use feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
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Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's Development Coach confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.
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Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
This vacancy may close early if sufficient applications are received and you may be invited to an interview before the closing date. Please ensure you apply early to avoid disappointment.
Welcome to the University of Oxford
We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts. We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to do their best work. Recognising that diversity is our strengths, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution. While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise. Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford.
Benefits
- 38 days holiday per year including bank holidays
- Your earnings can increase over time with an apprenticeship.
Contract Details
- This vacancy contract is for 18 months.
- The contact for this apprenticeship is: INSPIRO LEARNING LIMITED, Debbie Pennington, debbie.pennington@inspirolearning.co.uk, 0116 504 0275.
- The reference code for this apprenticeship is VAC2000047575.
- Closes in 31 days (Friday 11 September 2026)
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