The Coaching Inn Group
Food and Beverage Assistant
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FOOD & BEVERAGE ASSISTANT
Join the Front-of-House Team at The Pheasant, Kelling
✨ 4 exciting opportunities | Full & Part-Time | Weekends | Uniform Provided ✨
Imagine working somewhere that feels less like a workplace and more like a destination.
Nestled on the edge of Kelling Heath, close to the vibrant town of Holt, The Pheasant is one of North Norfolk’s most iconic country hotels — a beautifully restored retreat where timeless character meets warm, modern hospitality.
Now, we’re looking for four fantastic Food & Beverage Assistants to join our amazing front-of-house team.
Your role
As a Food & Beverage Assistant, you’ll be at the heart of the guest experience — delivering the friendly, attentive and genuinely personal service that makes a stay at The Pheasant memorable.
From welcoming guests for breakfast to creating a relaxed atmosphere in our newly renovated bar and restaurant, you’ll help bring our food, drink and Norfolk hospitality to life.
You’ll be part of a team that takes pride in doing things properly, from beautifully presented local dishes to a warm smile and impeccable service.
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Shift patterns
We offer a range of shifts, including:
- 8:00am – 12:00 noon
- 5:00pm – 10:00pm
- Weekend shifts
- Uniform provided
Whether you’re looking for hospitality experience, flexible hours or the opportunity to build a career in a beautiful country hotel, we’d love to hear from you.
A taste of Norfolk
Our food and drink are rooted in the place we call home.
Our chef-led menus showcase the very best local produce — from Norfolk meat and smoked fish to local cheeses, fresh leaves, Norfolk-roasted coffee, Winbirri wines and Woodforde’s ales.
And then there’s our collection of Pheasant gins — because every great country hotel deserves a great drink.
You don’t need to know everything on day one. What matters most is your enthusiasm, personality and desire to give guests a fantastic experience.
❤️ More than a job
At The Pheasant, our people are what make the experience special.
We’re part of The Coaching Inn Group, where we believe in creating a family-focused culture, supporting our teams and helping people build rewarding careers in hospitality.
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? What’s in it for you?
- Flexible working and a genuine commitment to work-life balance
- 100% of gratuities shared weekly through our Tronc/TipJar scheme
- Award-winning training and career development
- Hero of the Month & Hero of the Year recognition awards
- Up to 50% off food across Coaching Inn Group hotels
- 50% off accommodation
- Our popular £1 annual hotel stay
- Employee Assistance Programme and wellbeing support
- Fantastic opportunities to progress your career within an award-winning hospitality group
✨ Ready to join us?
If you’re friendly, enthusiastic and enjoy making people feel welcome, The Pheasant could be the perfect place for you.
Come and join a team where fires roar, pheasants strut, history whispers through the corridors — and great hospitality is at the heart of everything we do.
The Pheasant
Coast Road, Kelling, near Holt, Norfolk
NR25 7EG
Bring your personality.❓ Discover your passion for hospitality.❓ Become part of The Pheasant team.
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