Macdonald Linden Hall Golf and Spa Hotel
Food And Beverage Supervisor
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Company Description
Macdonald Linden Hall Golf and Spa Hotel is a four-star property set within 450 acres of Northumberland countryside, combining the elegance and style of an original Georgian mansion with modern hospitality. The hotel preserves its classic architectural features and spacious, well-proportioned rooms, creating a refined and welcoming environment. Soft, sand-coloured interiors and tranquil surroundings foster a sense of complete relaxation for guests. Linden Hall caters to business visitors, golf enthusiasts on its 18-hole championship course, spa guests, and those celebrating special occasions, offering a peaceful escape from everyday life.
Role Description
The Food and Beverage Supervisor is a full-time, on-site role based at Macdonald Linden Hall Golf and Spa Hotel in Seaton Burn. This role oversees daily food and beverage operations across restaurants, bars, lounges, function rooms, and events, ensuring consistent service standards and a high-quality guest experience.
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Responsibilities
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- Supervising front-of-house teams
- Coordinating service schedules
- Supporting training and mentoring of colleagues
- Monitoring presentation and cleanliness in all service areas
- Managing opening and closing procedures
- Supporting stock and inventory control
- Handling guest queries and feedback in a professional manner
- Working closely with kitchen, events, and reception teams to deliver seamless hospitality
- Upholding health and safety, food hygiene, and licensing regulations
- Helping to drive revenue through upselling and efficient service
Qualifications
- Strong supervisory skills, including team leadership, task delegation, and coaching within a food and beverage environment.
- Solid understanding of service standards and quality control to maintain a consistent, high-level guest experience.
- Practical food service skills, including table service, bar service, and knowledge of menu items and beverage offerings.
- Excellent customer service and communication skills to interact confidently with guests and colleagues.
- Previous experience in hotel, restaurant, or event-based food and beverage operations is highly beneficial.
- Knowledge of food hygiene, health and safety, and licensing regulations is preferred; relevant certifications are an advantage.
- Ability to work flexible hours, including evenings, weekends, and holidays, and to remain calm in a fast-paced environment.
- Basic numeracy and IT skills for handling billing, reservations, and reporting; experience with POS systems is desirable.
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