Marriott
Food and Beverage Supervisor (Maternity Cover)
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Food and Beverage Supervisor – Courtyard by Marriott Aberdeen Airport
Are you a confident, guest-focused hospitality professional ready to take the next step into leadership? We're looking for a reliable and motivating Food and Beverage Supervisor to support our F&B Manager in leading the team at Courtyard by Marriott Aberdeen Airport and ensure every guest enjoys an outstanding experience during every shift.
This is a great opportunity for someone who enjoys being hands-on, leading by example, and helping a team perform at its best. This is a full-time role, 40 hours per week. Rate - £13.42 hour
About the Role
Courtyard by Marriott Aberdeen Airport is a contemporary hotel just a short walk from Aberdeen International Airport, welcoming both business and leisure travellers from around the world. As Food and Beverage Supervisor, you will support the F&B Manager in the day-to-day running of the F&B operation, supervising our Food and Beverage Experts on shift and stepping in to lead when the Manager is unavailable. You will be a visible presence on the floor, guiding the team, supporting guests, and helping keep every shift running smoothly.
What You'll Do
Leadership and Team Development
- Supervise, motivate, and support the Food and Beverage Experts on shift, acting as a role model for service, professionalism, and presentation
- Check the grooming and attire of team members at the start of each shift and address any deficiencies promptly
- Provide on-the-job coaching and clear direction to Food and Beverage Experts throughout service
- Act as the first point of contact for team questions and concerns during a shift, escalating to the F&B Manager where needed
- Support the F&B Manager with training new team members on job responsibilities, food safety standards, and company core values
- Recognise good performance and encourage the team to take ownership of their roles
Operations and Service
- Support the F&B Manager in overseeing the smooth running of day-to-day F&B operations, ensuring optimum service and guest satisfaction
- Maintain thorough knowledge of all opening and closing procedures, including setup, restocking, equipment cleaning, and securing the operation at the end of each shift
- Monitor dining areas for seating availability, service quality, safety, and overall guest wellbeing throughout the day
- Assign work tasks to Food and Beverage Experts, set clear expectations, and check that duties are completed to standard and on time
- Step in to directly support service wherever needed, working alongside the team during busy periods
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Inventory and Maintenance
- Assist with scheduled inventories of food, beverage, and supplies, and help requisition stock as required
- Maintain thorough knowledge of cleaning standards for all areas and equipment, ensuring the team upholds these consistently
- Check storage areas regularly for organisation, FIFO compliance, and cleanliness, addressing any deficiencies immediately Report maintenance issues to the F&B Manager or Engineering promptly
- Ensure all tools, equipment, and machinery are in good working order, escalating concerns as needed
- Follow all property key policies, including checking out and returning keys to the appropriate departments
Guest Experience
- Welcome every guest warmly and personally, anticipating their needs and responding to concerns with professionalism and care
- Actively monitor the dining experience, engaging with guests to gather feedback and ensure every visit exceeds expectations
- Resolve guest issues confidently at first point of contact, following Marriott's service recovery processes, and involve the F&B Manager for more complex situations
- Thank every guest upon departure and invite them to return
- Document guest and employee incidents and accidents accurately and pass to the F&B Manager for follow-up
Safety, Standards and Compliance
- Uphold all Marriott brand standards, food safety requirements, and company policies across the F&B operation at all times
- Follow and enforce all company safety and security procedures, completing required safety training and certifications
- Report any accidents, injuries, or unsafe conditions to the F&B Manager immediately
- Maintain awareness of all activity within the property and follow property-specific emergency procedures when required
- Suggest process improvements to the F&B Manager to increase efficiency, quality, and safety across the department
What We're Looking For
- At least two years of food and beverage or hospitality experience
- Some experience guiding or supporting a team is desirable, but full training and development will be provided
- A genuine passion for food, drink, and delivering exceptional guest experiences
- Strong organisational skills with the ability to manage multiple priorities during a busy shift
- A confident, approachable manner and the ability to guide a team with warmth and clarity
- Sound knowledge of food safety, hygiene standards, and compliance requirements
- A proactive, solutions-focused approach and the ability to stay calm under pressure
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Why You'll Love Working With Us
At Courtyard by Marriott Aberdeen Airport, our culture is our biggest perk. We recognise great work, celebrate success, and make sure you feel valued every day in our close-knit team.
Benefits and Wellbeing
Use of the Hotel Gym BenefitHub Access: World's largest selection of retail discounts Wisdom Wellbeing: 24/7 support for you and your family
At Marriott International, we are dedicated to being an equal opportunity employer. We welcome all and provide access to opportunity, celebrating the unique backgrounds, cultures, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable law.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.
In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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