Steyn Group
Food and Beverage Supervisor
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Food & Beverage Supervisor
Location: Louma Country Hotel
Reports to: Head of Food & Beverage
Contract: Full-time, permanent
Working pattern: Includes evenings and weekends
Join Our Team at Louma Country Hotel
At Louma Country Hotel, we are passionate about creating exceptional guest experiences through outstanding food, hospitality, and service. We are looking for a motivated and enthusiastic leader of the F&B Team to deliver its market-leading food, beverage, and experiences offering across the hotel.
This is a hands-on role for someone who is developing their career in the hospitality, takes pride in high standards, and is keen to learn from an experienced and passionate team.
About the Role
Oversee service of the market-leading culinary and beverage offering to exceed guest expectations.
In this hands-on role, you will work across outlets and the operations, proactively developing your team’s standards and operations while advancing your team’s technical skills in the process of ensuring service runs smoothly and consistently for both food and beverage.
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Key Responsibilities
- Comply with Financial Procedures across the operation in terms of procurement, administration, stock handling, use of resources, personnel utilisation, and other aspects for a benchmark operation.
- Maintain comprehensive monthly audit of food and beverage stocks and OS&E, leading processes and reporting any issues or recommendations.
- Implement SOPs across the operation.
- Lead training for F&B Team members and other staff as required to ensure service of offering to a consistent high standard at all times.
- Proactively drive the upselling of items of food, beverage, and also Activities, Experiences and Events, to support the drive of revenue and profitability.
- Maintain Service Stations with required equipment, materials, consumables, resources as required for high standard service.
Guest Experience
Act as an ambassador for Louma Country Hotel.
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Lead in the delivery of a market-leading food and beverage experience.
Engage professionally with guests and contribute to the overall hotel experience.
What You'll Bring / About You
We’re looking for someone who is:
- Flexible and able to work evenings, weekends, and during busy periods.
What You'll Bring / About You
We’re looking for someone who has / is:
- Minimum 2 years experience in a luxury / high-end hotel / restaurant environment.
- Experienced with Point-of-Sale Systems.
- Reliable, proactive, eager to learn, and open to feedback from senior chefs.
- Organised, calm under pressure, and attentive to detail.
- Good communication skills and a positive approach to teamwork to work as part of a team in a busy kitchen environment and to accept responsibility individually.
- Flexible, creative, and committed.
Company Benefits
- Competitive rates of pay.
- Pension.
- Private Health insurance.
- Private Dental insurance.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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