Accor Global Reservation Centre
Food and Beverage Team Member
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vacancyopjusttionswidget.opt-Job Schedule Full-Time
vacancyopjusttionswidget.opt-Job Type Permanent
vacancyopjusttionswidget.opt-Brands NOVOTEL
vacancyopjusttionswidget.opt-Job Category Food & Beverage
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Novotel Leeds Centre, Leeds, United Kingdom
jobinformationwidget.freetext.ExternalReference
REF114670V
Food and Beverage Team Member
Region
Europe and North Africa
Job Description
You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.
What Is In It For You:
- Employee benefit card offering discounted rates in Accor worldwide for you and your family
- Learning programs through our Academies designed to sharpen your skills
- Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
- Career development opportunities with national and international promotion opportunities. The sky is your limit.
What You Will Be Doing:
- Assist guests regarding menu items in an informative and helpful way
- Have full knowledge of beverage lists and promotions, menu items and preparation methods
- Follow all safety and sanitation policies when handling food and beverage
Qualifications
Your experience and skills include:
- Ability to focus attention on guest needs, remaining calm and courteous at all times
- Strong interpersonal and problem solving abilities
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively and collaboratively as part of a team
Additional Information
General Duties
- Follow the standards and performance outlined during training and in the departmental service procedures manual. Complete all tasks within the shift to these standards.
- Suggest any improvements that could be made to existing services or procedures.
- Attend training programmes and meetings as directed to constantly improve skills and knowledge.
- Follow the expectations and guidelines in the Accor Employee Handbook.
- Do not divulge Hotel or guest information either during or after employment with the hotel/ Accor.
Diversity & Inclusion for Accor
Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.
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LET YOUR PASSION SHINE
We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.
Learn About Us
Let your passion shine
We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.
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