Bovey Castle, Devon
Food & Beverage Assistant
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Food & Beverage Assistant
We offer minimum 37.5-hour per week employment contracts, but we understand that everyone’s needs are different. That’s why we’re happy to discuss part-time contracts to fit around your individual schedule.
Requirements
- The ideal candidate will possess a genuine passion for hospitality and a proactive, can-do attitude.
- A strong commitment to delivering exceptional customer service is essential.
- Previous experience in a similar role within the hospitality industry is desirable but not essential, as full training will be provided.
- Excellent communication and interpersonal skills.
- Ability to work effectively as part of a team.
- Flexibility to work shifts, including weekends and holidays, as required.
- A keen eye for detail and a commitment to maintaining high standards.
Responsibilities
- Provide outstanding service to guests, anticipating their needs and exceeding expectations.
- Assist guests with enquiries, making recommendations and resolving any issues promptly and professionally.
- Collaborate with team members to ensure seamless service delivery across all departments.
- Maintain the highest standards of presentation and cleanliness within your work area and the hotel.
- Uphold the hotel’s values and brand standards in all interactions.
- Contribute to a positive and supportive work environment.
- Assist with other duties as and when required by management.
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Benefits
- Full-time (37.5 hours per week) or Part-time Contracts tailored to your lifestyle.
- Overtime Pay – paid for every hour worked beyond contracted hours.
- 31 days of leave, increasing to 33 with service.
- Monthly Tips – fair share of service charge/gratuities, paid on the second pay date of the month.
- Exclusive savings at 800+ retailers, gyms, restaurants, days out, and utilities.
- Access to wellbeing resources including Hello Fresh recipes, fitness videos, and financial planning tools.
- Health & Wellness Plans: Dental, vision, alternative care, and 24/7 GP access.
- Sustainable Commuting options: Cycle-to-Work and Electric Vehicle Leasing.
- Exclusive EHC Perks: Discounted stays, spa treatments, golf, and leisure at our properties.
- Reward and recognition platform (The Happy Hub) for peer-to-peer recognition, monetary rewards, Employee of the Month, and long-service vouchers.
- Genuine Wellbeing Support: Financial, mental, and physical wellbeing support via teams and Hospitality Action.
- Stay connected through Eden Engage for team news.
- Development opportunities through apprenticeships and leadership programs like RISE & THRIVE.
- Family-Friendly Policies: Enhanced leave and return-to-work financial support.
- Free parking, meals on duty, uniform provided, and a footwear allowance.
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About Bovey Castle
Bovey Castle is an award-winning hotel recognized for its excellence in hospitality and employee wellbeing. We are proud winners of the AA Small Hotel Group of the Year 2024-25, Best Employer at the 2025 Springboard Awards for Excellence, and LARGE HOTEL OF THE YEAR (2025/26) by Visit Devon. We foster a culture of collaboration and care, committed to creating an inclusive workplace where every voice matters. Our values of Heart, Honesty, Spirit, and Team guide our actions, and we welcome talent from all backgrounds.
Application Process
Interested candidates are encouraged to apply to join our dedicated team. Specific application instructions will be provided upon enquiry or through our recruitment portal.
Contact
For more information about 'Life at Eden', follow us on Instagram @ehcpeople. Additional contact details are available through our recruitment channels.
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