The iNUA Hotel Collection
Food & Beverage Assistant
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Truly memorable Food & Beverage experiences don’t just come from delicious dishes, fine dining and exquisite ambiance.
Which is why we’re searching for a new Food & Beverage Assistant at voco Belfast, confident in delivering unforgettable experiences through a warm welcome, inspired recommendations and seamless service from welcome drinks to starter, dessert and beyond.
This is a part-time 20-hour contract with flexibility of hours during holiday cover.
A little taste of your day-to-day
Every day is different, but you’ll mostly be:
- Providing efficient, prompt, and exceptional Guest and Corporate experiences within Food & Beverage from our full-service POMO restaurant to Meeting & Events.
- Be proactive in dealing with compliments and complaints and reporting them to the manager/supervisor as required.
- Ensuring Food & Beverage standards deliver against our commitment to responsible business practices.
- Helping set exceptional cleanliness standards across all work areas.
- Receiving and processing guest payments.
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What We Need From You
- Minimum of 1 year experience in a food and beverage service role, preferably within a hotel setting.
- Communication and customer service skills.
- Strive for excellence in an eager and motivated manner.
- Possess the ability to work under pressure.
- Demonstrate exceptional timekeeping and reliability.
What You Can Expect From Us
We are proud to offer you industry-leading benefits!
- Competitive salary and benefits package - your salary will increase after one year's service to reward your commitment & dedication to us.
- Discounts across IHG Hotels & Resorts - WORLDWIDE, including 50% off Food & Beverage experiences when you stay.
- Enhanced Pension - We match up to 5%.
- Life Assurance.
- Company Maternity & Paternity.
- Earn IHG Points for Tripadvisor Incentives.
- Colleague of the Month/ Annual Value Awards.
- Be part of a prestigious hotel collection renowned for exceptional service.
- Access to employee discounts for you, your family and friends.
- Learning and development opportunities - including NVQs.
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You must have a right to work in the UK to be considered for this vacancy.
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