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The Grand Hotel Leicester

Food & Beverage Attendant

Leicester
£12.71/hr
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Food & Beverage Attendant

The Grand Hotel Leicester by the Unlimited Collection is seeking a charming and engaging Food and Beverage Attendant with a passion for service excellence. This is a casual contract position, offering flexible working hours to support and cover the Food and Beverage Team when needed. You will report to the Food and Beverage Manager, working towards providing our guests with memorable experiences of the restaurant.

Responsibilities

  • Be highly courteous and give our guests a memorable service and lasting impression
  • Provide exceptional service by demonstrating full knowledge of our products and facilities
  • Ensure that the daily task list is completed effectively
  • Work collaboratively with your colleagues to deliver captivating experiences
  • Take initiative in accommodating our guests’ needs in a resourceful manner
  • Support the team by providing flexible cover during busy periods, holidays, or absences as required

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Requirements

  • Minimum 1 year of relevant work experience is highly preferred
  • Excellent guest engagement skills
  • An ability to bring the guest experience to life throughout the hotel
  • The ability to communicate and organize yourself in line with different guest expectations
  • A good command of English is essential; a second language is advantageous
  • Willingness to work on a flexible hours basis to meet the needs of the business

Benefits

  • Genuine career opportunities within our business
  • Valuable on-the-job training, along with access to our digital online learning platform and numerous other learning and development opportunities
  • Staff incentives when you and the team perform

About The Grand Hotel Leicester by the Unlimited Collection

The Unlimited Collection is a brand of The Ascott Limited.

At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives.

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A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties.

Employer: Jupiter Hotels Holdings Limited Trading as: The Grand Hotel Leicester by the Unlimited Collection managed by The Ascott Limited

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Skills

Customer experience
Team player
Customer service
English language
Food and beverage

Location

Granby Pl, Leicester LE1 6ES, UK

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