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An exciting opportunity has arisen for a Food & Beverage Host to join the team at The Lowry Hotel, Manchester’s iconic five-star Hotel.
The Lowry Hotel’s service Brand Pillars of ‘Iconic’, ‘Individual’ and ‘intuitive’ service delivery are key attributes to all candidates for this role.
You will represent the hotel’s renowned service culture while ensuring all guests are greeted with warmth, professionalism, and genuine care. As a host, you will be instrumental in managing guest flow, seating arrangements, and ensuring the overall guest experience runs smoothly in The River Restaurant (2 AA Rosettes).
As a Food & Beverage Host, you will:
- Welcome and seat guests in a professional and engaging manner
- Manage reservations and coordinate with the restaurant and bar teams to ensure a seamless flow of service
- Anticipate guest needs, assist with special requests, and provide informed guidance on menus, dietary requirements, and allergen information
- Work closely with your colleagues, helping to maintain a calm, organised atmosphere during busy periods, ensuring every guest enjoys a smooth and memorable dining experience that reflects The Lowry Hotel’s reputation for exceptional and intuitive service
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The ideal candidate will have:
- Previous experience working within a busy restaurant environment
- Familiarity with restaurant booking systems such as OpenTable or ResDiary
- Comfort in handling guest enquiries and reservations in a professional manner
- Exceptional communication and interpersonal skills
- A well-presented, organised, and proactive approach, with the ability to remain composed during busy periods
This is a full-time role, and flexibility to work weekends, early mornings, and late finishes is required.
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Benefits include:
- Uniform and Meals on duty provided
- Unique team member discount rate of twenty-five pounds per room only and 50% of all food and drink. Friends and family discount also available
- Access to discounted rates with Millennium and Copthorne Hotels
- Access to online training facilities with Flow
- Death in service benefit for contracted employees
The Lowry Hotel is an Equal Opportunities employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We keep our recruitment process simple and consider applicants on their abilities alone to ensure a fair interview process. If at any point throughout our process you require reasonable adjustments, please contact luke.martindale@thelowryhotel.com.
You must meet the legal requirements to work in the UK.
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