Splendid Hospitality Group
Food & Beverage - Manager
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Food & Beverage - Manager
Department
Food & Beverage
Employment Type
Full Time
Location
Holiday Inn - London Brentford Lock
Compensation
£32,000 / year
Description
You will be empowered to lead and manage a small team in ensuring the service provided in our Executive Lounge is as luxurious as the name portrays. You’ll be responsible for managing service operations, revenue generating sales, and employee engagement. You and your team will be responsible for all the VIP guests, the only ones with access to the outlet, ensuring outstanding service and guest care is consistent.
What You Will Do In This Splendid Role
- Develop, implement, and monitor restaurant sales, service, and operational systems to provide a seamless guest experience maximizing business potential.
- Anticipate guests’ needs and provide service to exceed their expectations, take appropriate action with regards to guest feedback.
- Manage, lead, and inspire a well-structured team of food & beverage professionals, ensuring all are briefed accordingly.
- Be responsible for the smooth running of your own outlet.
- Support other departments where required.
- Recommend ways to reach a broader audience (e.g. discounts and social media ads) with the Food and Beverage Manager and Marketing team.
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What Makes You Splendid
- Open - You believe that great work starts with great relationships, you’ll feel right at home here.
- Nimble - You’ll be empowered to make decisions and drive change because here, bold thinking is encouraged.
- Brilliant - You’re someone who’s passionate about doing great work and always looking for ways to improve.
- Honest - You’re someone who values transparency, takes ownership, and builds trust through their actions.
- Agility is at the heart of how we work. We move fast, adapt quickly, and always keep people at the centre of what we do.
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Our Splendid Benefits
- Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments.
- Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family.
- Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels.
- Life Assurance – Peace of mind for you and your loved ones.
- Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full-insured, and maintained car for a fixed monthly amount taken from their salary.
- Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available.
- Pension - Auto enrolment into the company pension scheme.
- Learning & Development - Opportunities available to progress your skills and career.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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