Cowley Manor Experimental
Food & Beverage Manager
Get notified of more jobs like this · No spam, ever
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Located in the Cotswold, Cowley Manor is one of the most famous buildings in the country. The luxury boutique hotel is composed of 36 rooms, a bar and a restaurant along with an incredible terrace, fantastic grounds and a stunning C-Side Spa.
Job: F&B Manager at Cowley Manor
Based in: Cowley, Cheltenham
Reports to: UK F&B Director & General Manager
DUTIES AND RESPONSIBILITIES
Operational Management:
- Create a welcoming environment for customers and drive a guest-focused culture.
- Ensure consistent, high-quality food and beverages are served to guests.
- Handle and provide adequate solutions to customer complaints.
- Deal with customer feedback, sharing to the team and implementing actions.
- Oversee the cleanliness of the venue and pay attention to possible health hazards and regulation violations.
- Oversee the creation of the cocktails and drinks menu.
Team Management
- In cooperation with the Human Resources department, the General Manager, the Deputy and Assistant F&B Managers, lead the recruitment and onboarding of the F&B team.
- Oversee the F&B management, restaurant, and bar teams’ schedules.
- Work with and develop the Deputy and Assistant F&B Managers and supervisors.
- Create a positive work environment, ensuring a high employee and manager engagement and optimising the manager and supervisor retention.
- Work to resolve staff complaints, escalating to the GM when necessary.
- Conduct regular performance review and talent management, conduct appraisals and strategize for improving staff performance, in cooperation with the HR team and the General Manager.
- Manage a training plan for the F&B team, encouraging their career development within the company.
- Put in place opening and closing procedures for the bar team. Regularly verify and record that the procedures are followed along.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Administrative and Financial Management
- In cooperation with the UK F&B Director and the General Manager, optimise the profitability of the venue by managing margins through food sales and beverages sales.
- Monitor key activity indicators and take corrective actions where necessary.
- Monitor and maintain a consistent payroll.
- Ensure the maintenance of staff records and the monitoring of hours worked.
- Carry out regular reporting on activities.
- Participate in the management of inventory, orders, and purchases.
- Monitor inventory and ensure adequate stock.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
ABOUT YOU
- Experience in a similar role within a comparable venue.
- Excellent organisational and leadership skills.
- Be well spoken with excellent communication skills.
- Attention to details and customer needs.
- Social, engaging and motivated.
- Flexibility to respond quickly and positively to a range of work situations.
- Knowledge as well as abilities in other languages would be beneficial.
- Proof of eligibility to work in the UK.
WHAT IT IS LIKE TO WORK FOR US?
Whether you’re looking for an entry-level employment or a new opportunity to evolve, we make a point to recruit, develop, and retain the most motivated and talented people from all backgrounds and skills. Here is what we can offer:
- On the job and personalised training to develop the technical and managerial skills necessary to develop a clear career path: weekly masterclass, internal training and training with brands, incentive, etc.
- Possibility of inner company mobility within our foreign venues such as Italy, France, Spain or Switzerland.
- Staff discounts and benefits.
- Pension scheme.
For Experimental Group’s privacy notice, click here. For Harri’s privacy notice click here.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills