Delta Hotels by Marriott Liverpool City Centre
Food & Beverage Supervisor
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Job Opportunity at a Leading Hotel Brand
Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you:
- Competitive salary
- Investment in personal development
- Array of perks and discounts including:
- Free Meals on Duty: Enjoy complimentary meals while at work.
- Uniform Provided: A professional uniform is supplied for all employees.
- Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
- Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
- Training and Development: Access to training programs to enhance your skills and advance your career.
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Responsibilities:
- Lead by example with a brilliant positive attitude, grooming standard, body language, and tone need to be positive, supportive, and on brand at all times.
- Multi-functional role: Based across all venues and types of service delivery in the hotel.
- Supervise and undertake floor service, bartending, barista, hosting, banqueting service, and banqueting rooms setups on any given day and in any outlet as required and as directed by supervisors or managers.
- Adhere and supervise adherence to all guidelines provided in relation to cleaning, sanitizing, and returning to usage of all tables, chairs, and equipment to ensure compliance with company guidelines.
- Fluency in correct food handling and service procedures relating to food hygiene, health, safety, and allergy awareness.
- Assist management and fellow supervisors & associates with answering guest enquiries for reservations, taking and positively converting group enquiries, and any additional sales/revenue-generating activities and general administration to ensure the effective running of the F&B department.
- Create harmonious relationships with the culinary and back-of-house teams and assist them where necessary to ensure exceeding guest expectations with every visit.
- Maintain cleanliness and hygiene of all F&B areas at all times and advocate this as best practice.
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Safety And Company Policies
- Follow all company and safety and security policies and procedures.
- Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Communicate with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support the team to reach common goals.
- Listen and respond appropriately to the concerns of other employees.
- Ensure adherence to quality expectations and standards.
Note: This description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience in a customer service role.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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