Starbucks EMEA
Food Safety & Quality Manager
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This job contributes to Starbucks success by driving the global FSQ strategy in EMEA across our supply chain. Effectively managing suppliers and operations to deliver high quality and safe products. Constantly delivering measurable goals. Collaborating effectively internally and externally. Working cross functionally with external business partners, internal support centre partners and coffee house operations.
Here, You’ll Deliver Results By
- Executing the global and EMEA food safety and quality strategic plans across multiple product categories, empowering and governing an international supply base.
- Driving excellence in a core range of products categories whilst simultaneously enabling our exciting innovation agenda
- Collaborating with and managing regional licensees to ensure compliance with global food safety standards from sourcing through to store.
- Supporting suppliers, distribution centres, and EMEA stores in maintaining safe, legal, and compliant operations—minimizing regulatory and reputational risks.
- Engaging with internal teams and external partners to strengthen understanding of product safety and quality, while identifying opportunities to build capability and foster a high performance culture.
- Championing and embedding a culture of safety and quality across the business.
- Translating complex legal and technical information into clear, actionable risk communications.
- Applying a risk-based approach to managing responsibilities and decision-making.
- Leveraging data, insights, and risk management strategies to drive continuous improvement across the supply chain.
- Staying current with regulatory changes, technical advancements, emerging risks, and industry trends.
- Building strong, trust-based relationships with suppliers, distribution centres, and coffee house teams—providing coaching and guidance to support compliance.
- Taking ownership of professional development by engaging with external experts, industry bodies, suppliers, and strategic partners.
- Leading product incident management and resolving complex, large-scale quality, safety, and regulatory issues—ensuring timely and effective resolution.
- Monitoring QA metrics, systems, and programs to identify and act on opportunities for technical and operational improvement. Implementing and maintaining product safety and quality standards, procedures, and tools—ensuring business partners are accountable for compliance. This includes reviewing PAT and FAT plans for initial production, supplier QMS, and performance reporting.
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Here, You’ll Contribute To Our Shared Success By
- Driving the global FSQ strategy in EMEA across our supply chain
- Having the ability to assimilate new information quickly and react positively to new and challenging opportunities.
- Leveraging strong stakeholder engagement and influencing skills (without direct authority)
- High attention to detail and ability to manage multiple priorities in a complex regional environment
- Having a passion for product, helping to bring our exciting innovation agenda to life
- Having the ability to work with suppliers, making decisions on product safety and performance
- Having the ability to work as part of a team and independently using own initiative.
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Here, You’ll Thrive By
- Leveraging knowledge obtained from your Degree (or equivalent experience) in Food Science, Food Safety, Quality, or related discipline
- Bringing experience from working in large multi-market business who utilize a dynamic, international supply base.
- Holding a strong knowledge of Risk Management, Food Safety Management Systems and GFSI Recognised Standards
- Having experience working with licensees, suppliers, and external partners
- Balancing business goals with legal and regulatory responsibilities.
- Communicating clearly and effectively, both in writing and speaking.
- Thinking critically and solving problems with a sharp, analytical mindset.
- Staying focused and adaptable in fast-changing or uncertain situations.
- Taking initiative and acting without needing to be asked.
- Learning quickly and embracing new challenges with a positive attitude.
- Working well both independently and as part of a team.
- Travelling to our partner suppliers as needed.
At Starbucks, we strive to offer equal employment opportunities to everyone. If you’re passionate about this position, we want to hear from you!
We value the uniqueness of each team member and endeavour to create a workplace where everyone feels they can be their true selves. If you require additional support during the recruitment process, please let us know.
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