Civil Aviation Authority
Forms Developer (Developer Level 2)
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Job Description
Salary: £41,092 to £54,790 – (dependent on experience)
Contract Type: Permanent
Security Level: SC
Location: Gatwick – Hybrid
Visa Restrictions: This position does not offer visa sponsorship
Closing Date: Friday 11th September 2026
Interview Date: w/c Monday 21st September 2026
We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.
The Role
The Forms Developer role within the Software Engineering function is responsible for delivering and supporting development activities across key strategic platforms and technologies that underpin CAA business objectives. The role holder will contribute to the delivery, support and continuous improvement of digital forms solutions and will play a key role in shaping the electronic forms strategy for the Civil Aviation Authority.
Working predominantly within the Avoka platform, the role will design, develop and support secure, scalable and accessible online services. This includes building complex customer journeys, reusable form components and business logic, whilst integrating forms with internal and external systems through REST and SOAP services. The role will leverage Journey Maestro, Journey Manager, Transaction Integration Agent (TIA), Groovy services and JavaScript to deliver solutions that meet business and user needs.
Core Accountabilities
- Participate in all phases of the software development lifecycle, from requirements analysis and solution design through development, testing, deployment and production support of online forms part of the Temenos Journey platform.
- Work collaboratively with CAA business stakeholders, Information Services teams including Software Engineering, Infrastructure, Information Security, and Architecture, as well as Temenos Support, to deliver and maintain robust digital journey solutions.
- Perform root cause analysis and resolution of complex production issues within the Temenos Journey platform.
About You
Essential:
- Strong experience with Temenos Journey, including Journey Maestro, Journey Manager (JM) and TIA.
- Knowledge of the Temenos Data Model, native components, data prefill and payment integrations.
- Experience building reusable forms and customer journey solutions.
- Proficiency in JavaScript, form validations, business rules and Dynamic Data Services (DDS).
- Experience integrating with REST and SOAP APIs.
- Strong experience developing Groovy services within Journey Manager and TIA.
- Experience integrating with platforms such as Dynamics 365, SharePoint Online and Azure Functions.
- Experience supporting deployments across Development, UAT and Production environments.
- Ability to manage and remediate impacts from Temenos platform upgrades.
- Experience troubleshooting complex issues and working with Temenos Support.
- Good understanding of WCAG accessibility standards.
- Experience producing technical documentation and mentoring junior developers.
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Desirable:
- Experience within financial services or other regulated environments.
- Knowledge of Azure Cloud Services and Microsoft technologies.
- Experience with CI/CD pipelines and DevOps practices.
- Familiarity with Agile delivery methodologies.
- Understanding of API security and secure development practices.
- Relevant Temenos, Azure or software development certifications.
Why Join the Forms Development & Support Team?
- Meaningful work that directly supports the CAA's regulatory and operational objectives.
- Opportunities to work with modern cloud and integration technologies.
- A collaborative and supportive team culture focused on continuous improvement.
- Exposure to a wide range of business areas and digital transformation initiatives.
- Ongoing learning, mentoring and professional development opportunities.
- The chance to influence the future direction of the CAA's digital forms and customer journey capabilities.
Additional Information
For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.
SC - To be vetted we will usually expect a reasonable period of residency in the UK so that meaningful checks can be undertaken. For this role this will need to be 5 years.
If you do not meet these requirements, we may not be able to accept your application.
For more information on CTC and SC clearance please visit - Vetting explained - GOV.UK
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The CAA values high ethical standards and personal integrity among employees. If invited for interview you will be asked to complete a declaration of interest.
Relocation & Property
The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations.
We will be moving to a new local home, up to a 15-mile radius of Aviation House, to minimise disruption for our valued colleagues and customers.
We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search. We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028
Inclusive Recruitment
We are committed to building a diverse and inclusive workforce and welcome applications from all backgrounds. As a Disability Confident employer, candidates who meet the minimum requirements will be guaranteed an interview. Find out more about the Disability Confident Scheme. If you require any adjustments during the recruitment process, please let us know.
Use of Artificial Intelligence by candidates in the CAA recruitment process
We recognise that many of our candidates find Artificial Intelligence to be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected on that basis.
Working With Us
Explore What We Offer section on our careers website to find out about our benefits and how we support work-life balance.
Our Values
Do The Right Thing, Never Stop Learning, Build Collaborative Relationships, Respect Everyone – For more information please Click Here
Closing Date: Friday 11th September 2026
Interview Date: w/c Monday 21st September 2026
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
No recruitment agencies please.
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