Technical Expertise and Industry Insights

Stay abreast of industry trends, emerging technologies, and competitive offerings to maintain a deep understanding of our products and their positioning in the market. Continuously enhance your technical skills and knowledge through training, certification programs, and hands-on experience. Share insights and best practices with internal teams to drive continuous improvement and innovation.

Collaboration and Relationship Building

Foster strong relationships with cross-functional teams, including sales, product development, marketing, and customer success, to ensure alignment and seamless execution of pre-sales activities. Act as a trusted advisor to customers, providing expert guidance and support throughout the sales cycle to build credibility and trust. Maintain regular communication with customers to address questions, concerns, and technical inquiries, ensuring a positive pre-sales experience.

Furthermore, this role may require occasional travel to customer sites for in-person meetings, presentations, or project implementations.

Growth

• Growing & developing with the Company as Advanced Navigation continues to evolve;
• Taking on additional duties & tasks, as directed, as the position evolves.
• Develop a solid operational understanding of all aspects within the Company:
  • Immersing yourself into the team & wider organisation to develop an understanding of how each role & team all contribute to our strategic vision.
• Live by our values:
  • Set quantifiable targets that demonstrate your commitment to our values.
• Safety:
  • Live & breathe a safety culture;
  • Be an advocate for safety within the workplace;
  • Remain compliant with all HSE requirements & obligations.

Key Measurables

Customer Satisfaction through quality responses that allow customers to successfully integrate Advanced Navigation products. Importance is placed on the speed, clarity of information and quality of the messaging when interacting with customers.

Behavioural Attributes for Success

Organising Self

Effectively managing own time and resources to ensure that work is prioritised effectively and delivered on time in line with the requirements of the team and business.

Maintaining Positive Energy

Being relentless. Operating with a positive attitude, vigour and determination in the face of challenging situations, consistently maintaining high levels of effectiveness and productivity throughout.

Delivering Excellence

Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards and expectations of excellence rather than having standards imposed.

Communication

Conducting positive and open interactions with others by conveying information and ideas clearly and concisely in an engaging manner that helps them understand and retain the message; listening actively to others and sharing proactively information.

Decision Making

Identifying and understanding problems and opportunities relevant to role by gathering and analysing quantitative and qualitative information; generating and evaluating alternatives, identifying the best course of action, and making timely decisions within own decision making scope.

Initiating Action

Taking proactive and independent action to accomplish work goals; taking prompt action to achieve results beyond what is required; anticipating addresses problems without being prompted.

Leveraging Feedback

Taking full advantage of opportunities to receive and explore feedback about own performance; responding favourably to feedback and using it constructively to deliver outcomes and improve knowledge, skills and behaviours.

Qualifications, Experience & Skills

Qualifications

• Bachelor's degree in Engineering, or related field.

Experience

• 3+ years of experience in a pre-sales or technical sales role, preferably within the technology industry.
• Strong understanding of GNSS, INS, cloud computing, networking, cybersecurity concepts, and relevant technologies.
• Excellent communication, presentation, and interpersonal skills, with the ability to effectively convey complex technical concepts to diverse audiences.
• Proven track record of driving successful sales outcomes, building customer relationships, and delivering exceptional service.
• Customer-focused mindset with a passion for problem-solving, innovation, and continuous learning.
• Customer-facing role, preferably with experience supporting surveying, maritime, or robotic market segments.
• A dedication to delivering a great customer experience while being a creative problem-solver in response to technical, product, and business questions.
• Experience working in support environments using integrated CRM systems as well as tools such as Matlab for data analysis.
• Enjoyment in being in a fast-paced environment, to help customers accelerate their journey to creating an accurate position, velocity, acceleration and orientation under the most demanding conditions.
• A collaborative and team-oriented mindset for accomplishing goals.

Skills

• Excellent written and verbal communication skills.
• Excellent time management, driven to work quickly.
• Strong attention to detail.
• Effective presentation crafting and delivery skills.
• Coding experience is a plus.