Zaro.ai
Forward Deployed Engineer (Founding Team)
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Forward Deployed Engineer (Solutions Engineer / Sales Engineer)
Zaro is building the shared knowledge layer for enterprise AI. So that every AI assistant in an organisation inherits collective context instead of starting from zero. We have raised $5.1M from leading VCs including Cherry Ventures. We're hiring a Forward Deployed Engineer to sit at the front line: technical discovery, custom demos, and pilot delivery with enterprise buyers.
What you'll do
- Run technical discovery with enterprise prospects and translate pain into scoped solutions.
- Build tailored product demos and pilot environments that make buyers ask "how is this possible?"
- Own pilot delivery end-to-end: workspace setup, data integration, API and app builds, success metrics.
- Act as the technical counterpart to sales across the full deal cycle, from first call to signed pilot.
- Synthesise field learnings back to product: what buyers ask for, what breaks, what wins.
- Maintain and extend reusable demo assets, solution playbooks, and build patterns.
- Support customer success handovers post-pilot to ensure continuity and expansion.
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What we're looking for
- 1–3 years in solutions engineering, sales engineering, pre-sales, SaaS implementation, customer-facing engineering, or a forward-deployed role.
- Strong communicator who can hold a room with a CTO and a non-technical COO in the same hour.
- Bias toward shipping: you'd rather build something real and show it than write a slide about it.
- Comfortable with ambiguity, fast-moving enterprise deal cycles, and shifting priorities.
- Able to scope a use case from a messy conversation and turn it into a working product in days, not weeks.
- Self-directed: you own outcomes, not tasks.
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Nice to have
- Hands-on experience with AI / LLM tooling (RAG, agents, prompt engineering, MCP), no-code/low-code platforms, or workflow automation.
- Python, JavaScript/TypeScript, or SQL for prototyping and integrations.
- Background in an early-stage startup or high-growth environment.
- Prior pre-sales or solutions engineering exposure at a B2B SaaS or enterprise software company.
Why Zaro
- Early team, real enterprise pipeline, and a product category that's being defined right now. You'll be the person customers remember from the deal.
- Competitive salary and meaningful equity.
- Hybrid, 2-3 days per week in Kings Cross.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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