The Role

You will work directly with the founders (Jonny & Rob) and the wider team to support the day-to-day running of the business. This role is broad - you could be asked to do anything! Generally, it will fall into 3 buckets:

• Executive/Personal Assistant activities - managing mailboxes, scheduling meetings, etc.
• Office Admin - organising our monthly socials, organising staff member birthday presents/cards, etc.
• Operational Support - performing research on new HR tools/other solutions, data analysis on competitors, etc.

Day-to-day you will be responsible for:

⚙️ Founder & Team Support
Managing busy calendars across two founders, ensuring time is prioritised effectively
Supporting inbox management, including triaging and organising shared team mailboxes
Booking travel, meetings and logistics for both founders and team members
Taking ownership of scheduling across internal and external meetings

🎉 Operations & Coordination
Organising team socials, events and off-sites
Organisation of our recruitment assessment centres and managing candidates through the interview process
Contributing to marketing activities and market research
Supporting the coordination of internal activities and keeping things running smoothly day-to-day
Acting as a central point of organisation across the team

📈 Improve How We Operate
Identifying inefficiencies in how we currently work and suggesting better ways of doing things
Identifying opportunities to automate how we work 🤖
Helping to introduce light processes, structure and organisation where needed
Supporting ad-hoc operational tasks that help the business run more effectively

🧠 Soft Skills
There are a handful of ‘soft skills’ which are critical for success in this role:

• Safe Pair of Hands: you will often be the first point of contact for clients and sales prospects. As a result, attention to detail (and avoiding repeated mistakes) in calendar invites or sending an email to the wrong client, etc. is crucial for this role
• High Agency: you take initiative, don’t wait to be told what to do and naturally look for ways to improve things
• Organised & Reliable: you bring structure and consistency, even in a fast-moving environment

Interview Process

We operate differently. No long drawn out recruitment processes - we generally can get candidates through our process (from START to FINISH) within 10 days 🎉. Successful candidates can expect the following 3 stage process for this role:

📹 Video Introduction - you will be invited to send a short 2-3 minute introduction video.
📞 Telephone Interview - a 20 minute initial chat with a Founder.
🎮 Assessment Centre - a morning in our Canary Wharf office where we do some fun exercises together and hold the final interview with a practice partner.