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Founders Associate
About the Company
Hello Klean is a London-based beauty brand solving hard water problems. We've sold 1M+ units and grown 700% over two years, entirely bootstrapped. Featured on BBC Dragons' Den (2023), now backed by water filtration giant BRITA Group and expanding internationally.
About the Role
Hello Klean is looking for a London-based (hybrid) Founders Associate to work directly with the co-founder and CEO. No layers, no rotation programme, no shadowing. You sit in the real meetings and take real problems off the founders' desks.
We're a small team that moves quickly, and the plan is to scale this brand to $100m in three years. This role is the fastest way to learn how that's done: you'll be involved in every part of the business — paid media, creative, CRM, ops and supply chain, finance and investor relations — not in rotations, but in the same week.
Responsibilities
- Take on whatever matters most that week — the founders' priority list is your job description.
- Own the strategic analysis behind big decisions: channel economics, cohorts and retention, pricing, which market we enter next — and build the models the founders decide with.
- Work with our AI agents to build automations, and learn to build new agents yourself — taking repetitive work off every team's plate and driving AI adoption across the company.
- Build investor updates and board materials; help prep data rooms.
- Turn messy data into reports teams actually use — trading numbers, ad performance, ops metrics.
- Keep projects moving and spot problems early, before they become deadline issues.
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Qualifications
2–4 years in a fast-moving startup, consultancy, banking or similar. We care about slope, not pedigree.
Required Skills
- Ambitious: you want to run a company or a P&L one day, and you want the fastest education available.
- A go-getter: you see a problem, you take it. Nobody hands you a task list here.
- Happy wearing multiple hats: analyst in the morning, ops firefighter in the afternoon, creative reviewer before you leave.
- Most important, kind: you'll work with every team — growth, creative, ops, customer service, finance — plus factories, agencies and investors. Great communicator, low ego, easy to work with. Brilliant but abrasive is a no.
- A straight talker: fast, clear communication over corporate jargon.
- Comfortable with numbers and AI: you can build a spreadsheet model and automate it with AI.
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Preferred Skills
- Exposure to DTC/ecommerce
Pay range and compensation package
- A competitive salary and performance bonuses.
- A hybrid working arrangement from our London HQ (2 days a week).
- Private Health Insurance.
- Work from anywhere policy, up to one month per year.
- Generous product allowance.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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