Jack & Jill
Founding Operator (£55k-£70k + Equity) at Letty
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This is a job that Jill, our AI Recruiter, is recruiting for on behalf of one of our customers.
She will pick the best candidates from Jack's network.
The next step is to speak to Jack.
Job Title
Founding Operator
Salary
£55k-£70k + Equity
Company Description
Letty is a VC-backed startup, incubated by Entrepreneurs First, building an autonomous AI agent layer for the $1T real estate industry. Based in Hoxton, they replace manual workflows with AI employees that handle everything from tenant engagement to compliance, already seeing significant traction across the UK and initial US markets.
Job Description
You will sit between engineering and customers, ensuring product adoption across UK real estate branches. As the bridge between technical builds and real-world usage, you'll onboard agency staff, translate branch feedback into product requirements, and triage technical issues. This is a high-ownership role for a CS-literate operator ready to define the function.
Location
London, UK
Why this role is remarkable
- Join as the third hire at a ground-floor stage, defining the operational playbook for a company rebuilding how the $1T property industry functions globally.
- Work alongside founders from Entrepreneurs First and Cambridge ML backgrounds with backing from top-tier VCs and proven traction in both the UK and US.
- Realize high impact by combining technical CS literacy with customer-facing strategy, supported by meaningful founding equity and a culture of radical ownership.
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What You Will Do
- Lead the end-to-end implementation for new agency customers, taking them from signed contracts to fully live branch operations in under seven days.
- Conduct hands-on, in-person training for branch staff and managers across the UK, developing a scalable curriculum of documentation, videos, and certification paths.
- Act as the technical bridge by triaging production issues using SQL and log inspection while providing structured, high-signal feedback to the engineering team.
The ideal candidate
- Possesses a CS background or equivalent technical depth with the ability to read codebase logic and write complex SQL queries independently.
- Demonstrates a teacher's instinct with significant experience in customer-facing roles like implementation, solutions engineering, or product training within a B2B SaaS environment.
- Thrives in a high-intensity, five-day in-office environment and enjoys traveling to customer sites to solve real-world problems rather than working behind a screen.
Who are Jack & Jill?
Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
How does this work?
- Jack's an AI agent for job searching and career coaching. He works for you.
- Jill is the AI recruiter working for the company. She recruits from Jack's network.
- If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
We never post fake jobs
This isn't a trick. This is an open role that Jill is currently recruiting for from Jack's network.
Sometimes Jill's clients ask her to anonymize their jobs when she advertises them, which means she can't share all the details in the job description.
We appreciate this can make them look a bit suspect, but there isn't much we can do about it.
Give Jack a spin! You could land this role. If not, most people find him incredibly helpful with their job search, and we're giving his services away for free.
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