Bite Talent
Franchise Business Manager
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Franchise Business Manager
Location: London, M25 & surrounding areas
Salary: Up to £65,000 + £5,000 car allowance + 10% bonus
Working pattern: 3 days field-based / 2 days working from home
We are looking for an experienced Franchise Business Manager to join a globally recognised consumer brand and take responsibility for a diverse portfolio of approximately 100 franchised locations across London, the M25 and surrounding areas. This is a highly visible, field-focused role working closely with a varied group of franchise partners, ranging from single-site operators and smaller multi-site owners through to one of the largest franchise groups in the portfolio, operating approximately 42 locations. The successful candidate will act as a trusted commercial partner to franchisees, helping them improve operational performance, grow profitability and maintain consistently high standards across their businesses, while representing the expectations and values of a well-established global brand.
The Role
As Franchise Business Manager, you will build strong relationships with franchise partners and use a combination of commercial insight, operational expertise and performance data to identify opportunities for improvement. You will spend the majority of your time in the field, visiting locations, meeting franchisees and operational teams, reviewing performance and helping partners develop practical action plans to drive their businesses forward.
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Key responsibilities will include:
- Managing and supporting a portfolio of approximately 100 franchised locations.
- Building strong relationships with franchisees ranging from single-site operators to large multi-site groups.
- Acting as a commercial and operational business partner to franchise owners.
- Analysing sales, profitability, operational and customer performance data to identify trends and opportunities.
- Conducting regular site visits and business reviews.
- Coaching franchisees and their leadership teams to improve operational standards and commercial performance.
- Supporting franchise partners with business planning, labour management, sales growth and profitability.
- Identifying underperforming locations and agreeing clear improvement plans.
- Sharing best practice across the franchise network.
- Supporting new initiatives, operational programmes and wider business priorities.
- Ensuring brand and operational standards are consistently maintained across the estate.
- Working collaboratively with internal teams to resolve issues and support franchisee success.
About You
We are particularly interested in candidates who have previously worked as a Franchise Business Manager, Franchise Consultant, Area Coach, Area Manager or in a similar multi-site operational leadership role. You will ideally have experience working within a franchise-led, hospitality, foodservice, restaurant, QSR or retail environment.
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The successful candidate will be:
- Commercially strong and comfortable interpreting business performance data.
- Experienced in managing or influencing multiple locations.
- Confident working with independent business owners and franchise partners.
- Able to challenge constructively while maintaining strong relationships.
- A strong coach who can influence operational teams without direct line-management authority.
- Comfortable managing a varied portfolio, from single-site operators through to large multi-site franchise groups.
- Highly organised and capable of prioritising activity across a large geographical territory.
- Self-motivated and comfortable working autonomously.
- Naturally field-focused and keen to spend significant time visiting franchise partners and their locations.
Due to the geographical coverage of the role, candidates should ideally be based within or close to London, the M25 or the surrounding areas and be comfortable travelling regularly throughout the territory.
Package
- Salary up to £65,000
- £5,000 car allowance
- 10% annual bonus
- Hybrid working model: approximately 3 days in the field and 2 days working from home
- Significant autonomy and ownership of a large franchise portfolio
This is an excellent opportunity to join a high-profile, globally recognised brand in a commercially focused role with real influence across a large and diverse franchise estate.
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