Sedgwick
Fraud Investigator
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Motor Investigator
Location: Birmingham / Hybrid
Salary: Negotiable + Bonus + Car Allowance
Term: Full-Time, Permanent
About the Role
We're looking for an experienced Motor Investigator to join a growing investigations team, focusing on complex and potentially fraudulent motor insurance claims.
This role would suit someone with a strong background in motor claims who enjoys investigating cases, gathering evidence, and working with customers and legal partners to reach the right outcome.
You'll manage your own caseload from start to finish, investigating a variety of claims including vehicle damage, personal injury, theft, fire, credit hire, and policy fraud. You'll work closely with internal teams, brokers, insurers, customers, and solicitors to assess claims and identify any concerns around fraud or policy breaches.
The role offers a mix of home and office working, the opportunity to handle interesting and challenging cases, and genuine career development within a well-established business.
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Key Responsibilities
- Investigate complex motor insurance claims from initial referral through to conclusion.
- Identify and examine potential fraudulent activity and policy breaches.
- Conduct interviews with customers and witnesses via video calls.
- Review evidence, policy documents, and claim information.
- Prepare detailed investigation reports and recommendations.
- Work closely with solicitors to support legal proceedings where required.
- Liaise with insurers, brokers, policyholders, and internal stakeholders.
- Manage a portfolio of high-value and complex investigations.
What We're Looking For
- Previous experience handling and investigating motor insurance claims.
- Strong communication and interviewing skills.
- Ability to identify fraudulent claims and gather supporting evidence.
- Good understanding of insurance claims processes and litigation procedures.
- Experience working with solicitors and legal representatives.
- Knowledge of fleet, commercial motor, or motor trade claims would be beneficial.
- Strong attention to detail and report-writing skills.
- Ability to manage workloads independently and prioritise effectively.
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Benefits
- Negotiable salary depending on experience
- Annual bonus
- Car allowance
- 25 days annual leave plus bank holidays
- Pension scheme
- Hybrid and flexible working options
- Private medical insurance
- Life assurance
- Income protection cover
- Employee Assistance Programme
- Digital GP access
- Optional dental cover
- Cycle to Work scheme
- Season ticket loan
- Employee discounts on a range of products and services
- Ongoing training and professional development opportunities
Interested?
If you have experience investigating motor insurance claims and are looking for your next challenge, we'd love to hear from you.
Please apply through this application.
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