Referment
Fraud Manager (E422BB0)
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Referment is working with a growing financial services business to hire an experienced Fraud Manager.
This is a hands-on role with responsibility for developing and managing the organisation's approach to fraud prevention, detection and investigation.
You'll work across a range of fraud risks, combining day-to-day operational oversight with the development of longer-term fraud strategies, controls and processes.
The role would suit someone who has worked within a fast-moving financial services environment and is comfortable taking ownership of fraud issues from identification through to resolution.
The Role
Your Responsibilities Will Include
- Developing and maintaining fraud prevention and detection strategies.
- Monitoring customer activity and identifying potentially fraudulent behaviour.
- Investigating suspected fraud and determining appropriate action.
- Identifying emerging fraud trends, patterns and vulnerabilities.
- Reviewing and improving fraud controls and operational processes.
- Using data to understand fraud performance and identify areas of risk.
- Supporting customer verification and KYC processes.
- Maintaining relevant fraud and financial crime policies.
- Managing fraud reporting and external reporting requirements where appropriate.
- Working with teams across the business to ensure fraud considerations are incorporated into products and processes.
- Supporting the wider development of the organisation's fraud and financial crime framework.
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What We're Looking For
We're looking for someone with significant experience working within fraud prevention, fraud operations or financial crime in a regulated financial services environment.
You'll Ideally Have
- Around 5+ years' experience within fraud or financial crime.
- Experience identifying and investigating different types of customer and transactional fraud.
- Strong knowledge of fraud detection and prevention techniques.
- Experience developing or improving fraud controls and processes.
- Strong analytical skills and the ability to identify patterns within customer or transactional data.
- Experience working with KYC and customer verification processes.
- An understanding of the UK financial services regulatory environment.
- Strong communication skills and the ability to work with teams outside of Fraud and Compliance.
- The ability to operate independently and take ownership of problems.
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Experience within consumer finance, lending, payments, banking or another technology-enabled financial services business would be particularly relevant.
This could suit someone currently working as a Fraud Manager, Fraud Risk Manager, Financial Crime Manager, Fraud Strategy Manager or Senior Fraud Analyst who is looking to take greater ownership of a fraud function.
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