Bitten Digital
Freelance Social Media Assistant
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About Bitten Digital
Bitten Digital is a growing web design and digital marketing agency based in Oxfordshire. We help ambitious independent businesses show up better online through stronger websites, content and joined-up digital marketing.
We are a friendly, creative and fast-moving team. We care about doing brilliant work, but we do not take ourselves too seriously. We are now looking for a Junior Social Media Assistant to join us and grow with the team.
About the role
This is an entry-level freelance role for someone who wants to build a career in social media, content creation and strategy. You do not need years of agency experience, but you do need energy, creativity, common sense and a genuine interest in video content.
You will initially support client shoots, behind-the-scenes filming, admin, reporting and onboarding. As your skills grow, you will move into scheduling posts, writing captions, planning content and eventually managing client accounts.
Our goal is to develop the right person into a Social Media Manager specialising in content and strategy, and to build a long-term role around their strengths.
What you will be doing
- Assist at client content shoots and help film short-form social content
- Capture behind-the-scenes photos and video of the team
- Spot useful moments, details and creative opportunities during shoots
- Support client onboarding, offboarding, reporting and general admin
- Learn how content is planned around each client’s wider business goals
As you develop, you will begin to:
- Create and schedule posts and edit short-form video
- Write captions in different client tones of voice
- Contribute content ideas, campaigns and monthly planning
- Review account performance and identify opportunities
- Communicate with clients and take ownership of your own accounts
Video and content creation
Video is a key part of this role. You do not need to be an experienced videographer, but you should understand, or be eager to learn, what makes social video interesting and effective. You should feel comfortable at content shoots and be interested in filming on a phone, visual storytelling, Reels and TikToks, editing, pacing, hooks and the details that make people stop scrolling.
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Who we are looking for
We are open to someone with very little professional experience. You might be a graduate, changing direction, early in your career or building skills through personal projects, volunteering or your own social accounts.
The most important thing is that you are the right fit for the team. You will ideally be:
- Energetic, creative and full of ideas
- Polite, warm and professional with clients
- Organised, reliable and comfortable using your initiative
- Quick to learn, open to feedback and calm when plans change
- Happy working independently and as part of a remote team
- Interested in content, culture, trends and video
- Confident enough to get involved and bring your own point of view
We want someone who notices things and understands what makes content feel current, different, interesting and human.
Useful skills
You do not need to tick every box, but the following would be helpful:
- Confidence filming on a phone and basic video editing skills
- Basic Canva experience
- Familiarity with Instagram, TikTok, Facebook or LinkedIn
- A good eye for visuals, framing and interesting details
- Experience working with clients or customers
- An interest in branding, marketing or small businesses
Training will be provided on our processes, tools, client accounts and approach to content strategy.
Learning and progression
We want this person to become a long-term member of Bitten Digital. You will have the chance to build skills in content strategy, filming, editing, reporting, analytics and client management, with a clear path towards becoming a Social Media Manager. We also have a website team and support clients with wider digital marketing. Where there is an interest and a good fit, we can build broader digital and website skills into your learning journey.
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What we can offer
- Hands-on experience in a growing creative agency
- Training and mentoring from the Bitten Digital team
- Experience across a wide range of businesses and industries
- A clear progression path into social media management
- Opportunities to develop wider digital marketing and website skills
- A friendly, supportive team with space for your ideas and personality
Role details
- Job title: Junior Social Media Assistant
- Contract: Freelance
- Working style: Remote
- Location: Oxfordshire
- Hours: 12 to 16 hours per month to begin with
- Start date: ASAP
This is a remote role, so you will normally work from home or another suitable remote workspace, while also attending client shoots and occasional meetings across Oxfordshire and the surrounding area. You must be based in Oxfordshire, hold a full driving licence, have access to your own vehicle and be comfortable driving yourself to client venues. You must also be available for occasional daytime content shoots.
How to apply
Please send us:
- A short introduction explaining why the role interests you
- Your CV or a summary of your experience
- Examples of any social content, videos or creative work you have produced
Examples do not need to come from paid client work. Personal projects, university work, volunteering or videos made for fun are welcome. Formal agency experience is not essential. We are much more interested in your potential, personality, creativity and willingness to learn.
Please apply by emailing jacqui@bittendigital.co.uk by 30 August 2026.
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