International Freight Forwarding Apprentice

About the Role

This is a great opportunity for a motivated person to learn the increasingly complex skills required to organise international trade flows. Focused on antiques and fine art sectors transporting high value items.

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What You'll Do at Work

• Booking of courier shipments, with the correct required documentation
• Following up those shipments as they move to delivery and dealing with the issues that occur
• Reviewing any duty charges raised by the customs authorities and taking the required action to deal with these charges
• Providing the appropriate range of service in other areas dealing with customers as and when appropriate

Where You'll Work

20 WINCHCOMBE STREET
CHELTENHAM
GL52 2LY

What You'll Learn

• Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times, and modes.
• Use generic or bespoke ICT systems to enter and monitor data on importing or exporting goods.
• Book, plan, and monitor international shipments using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
• Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
• Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
• Produce freight costings and invoices in line with Incoterms, customer profile, or sales contract.
• Identify and source data from customers, systems, or colleagues.
• Identify and resolve problems in line with responsibilities.
• Create and maintain productive working relationships with internal and external customers.
• Adapt communication based on the situation and the audience.
• Identify problems outside of limits of responsibility and escalate within company policy.
• Communicate in writing, preparing communications on technical matters.
• Communicate with others verbally, including internal and external customers.
• Air. Use and adapt terminology appropriate to the air freight industry.
• Air. Select and use documentation appropriate to the air freight industry.
• Ocean. Use and adapt terminology appropriate to the ocean freight industry.
• Ocean. Select and use documentation appropriate to the ocean freight industry.
• Road. Use and adapt terminology appropriate to the road freight industry.
• Road. Select and use documentation appropriate to the road freight industry.