TLP Recruitment
Freight Forwarding Team Leader
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Freight Forwarding Team Leader – Ipswich
£40,000–£50,000 + Bonus
Free Parking
Pension
Hours Flex – 8.30-5pm or 9am-5.30pm
A growing logistics company is looking for an experienced Freight Forwarding Team Leader to join its expanding team and lead a small team of two and growing…
The successful candidate will be a freight forwarding whizz who knows their Destin8 from their Multifreight and doesn’t break into a cold sweat when customs get involved!
This is a hands-on leadership role, covering team management, customer service, quotations, customs and day-to-day freight forwarding operations.
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The Role
The Freight Forwarding Team Leader will:
- Lead and support a team of two.
- Manage import and export freight forwarding operations.
- Prepare quotations and manage customer accounts.
- Handle customs procedures and documentation.
- Liaise with customers, hauliers, shipping lines, agents and other partners.
- Keep shipments moving and resolve the inevitable “Where is my shipment?” moments.
- Help improve processes as the company continues to grow.
- Keep the team organised, commercially focused and, ideally, well caffeinated.
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The Ideal Candidate
The successful candidate will have:
- Strong freight forwarding experience.
- Good knowledge of customs and import/export procedures.
- Experience with quoting and customer management.
- Previous team-leading or supervisory experience.
- Experience using Multifreight, Destin8 and Claris CNS.
- Excellent communication and organisational skills.
- A proactive, commercially minded approach.
- The ability to get things done without needing their hand held.
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