French Selection (FS)
French Bilingual Client Services Coordinator
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London
Ref: 5537F
Company Profile
London-based specialist consultancy offering personalised services for international clients
Responsibilities
French Bilingual Client Services Coordinator
Location: Central London
Fully Office based
Salary: £28,000 per annum to £34,000 per annum depending on experience
Ref: 5537F
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5537F
The Company
London-based specialist consultancy offering personalised services for international clients
Main Duties
The role will support international clients, providing bilingual customer service, administration and operational coordination to ensure everything is managed smoothly and efficiently.
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The Role
- Respond clearly and politely to customer requests
- Prepare, file, and maintain client documentation with accuracy and attention to detail
- Update and manage databases, CRM systems, and tracking tools
- Coordinate and follow up on communications with partners and French public bodies
- Draft professional correspondence and emails in both French and English
Candidate's Profile
- Fluent in both French and English, with excellent written and spoken communication skills
- Previous experience in customer service, administration, coordination or a similar client-facing role
- Highly organised with strong attention to detail and the ability to manage multiple tasks and deadlines
- Confident dealing with clients, colleagues and external contacts in a professional and friendly manner
- Proactive and reliable, with a calm approach to solving problems and handling changing priorities
- Comfortable using CRM systems and Microsoft Office, with the ability to learn new systems quickly
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Salary
£28,000 per annum to £34,000 per annum depending on experience
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