MICO WORLD MENA
French Customer Service Representative
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Company Description
MICO WORLD, founded in 2014, is a world-leading open social platform offering friend-making, text and voice chat, video interactions, live streaming, and games. The company has launched multiple social products, including MICO, YoHo, TopTop, and Sugo, serving over 100 million users across more than 150 countries and regions.
We're Hiring – French Customer Service Representatives (Live Streaming Platform)
📍 Maadi Technology Park
Requirements:
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- Fluent French (B2–C1)
- Very Good English
- Bachelor's Degree
- 1+ year of experience in Customer Service, Live Chat Support, Call Center, or a related field
- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
Role Overview:
- Handle customer inquiries via live chat and provide timely support
- Assist users with account-related issues and platform navigation
- Resolve customer concerns professionally and efficiently
- Ensure a positive user experience and high customer satisfaction
- Escalate complex cases when necessary and follow up on resolutions
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What We Offer:
- Competitive Salary + KPIs
- Transportation Allowance
- Medical & Social Insurance
- Full-time | Rotational Shifts
- On-site (Maadi Technology Park)
📩 Apply via WhatsApp: 01288028486
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