CCA Recruitment Group
French speaking Contact Centre Advisor
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French Speaking Contact Centre Advisor
Salary: £28,957 per annum + monthly financial incentives including lunch card worth £2,772 per annum and an impressive range of premium benefits
Hours: Shifts operate between 07:00 and 22:00, Monday to Sunday.
Prime Central London location
Luxury Hospitality Brand | High-End Clientele
Are you a fluent French speaker with a passion for delivering exceptional service?
Join a world-renowned luxury hospitality business, trusted by high-net-worth individuals across the globe, as a French Speaking Contact Centre Advisor within their corporate contact centre team.
This is your chance to represent a prestigious brand known for excellence, personal service, and unforgettable guest experiences.
Why You’ll Love This Role
As a French Speaking Contact Centre Advisor, you’ll be part of a high-performing team dedicated to supporting clients with bookings and bespoke enquiries. Working in a professional, fast-paced contact centre environment, you’ll be the first point of contact for VIP clients seeking a seamless, luxury hospitality experiences.
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What You’ll Be Doing
Every day brings something new. In this role, you will:
- Handle incoming telephone and email enquiries from clients
- Process bookings accurately while delivering exceptional service tailored to client needs
- Provide expert knowledge and guidance to clients
- Liaise with internal departments to manage special requests and ensure a flawless client journey
- Work in a fast-paced, dynamic contact centre environment where multitasking and prioritisation are key
- Embody the brand’s core values
Who we’re looking for
- A native French speaker or fluent in French, both written and verbal
- You must also be fluent in written and verbal English
- Have the ability to deliver exceptional service with warmth, charm, and professionalism
- Can thrive in a high-performance contact centre environment
- Are adaptable, organised, and passionate about providing luxury client experiences
- Ideally you should be used to working for a luxury brand with high net worth individuals
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Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, your personal data will be held on our secure internal CRM system indefinitely. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 10 years inactivity your CV will be deleted permanently from our database.
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