French Selection (FS)
French Speaking Customer Service Advisor
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Manchester
Ref: 301FC
Company Profile
An established and growing international interiors business
Responsibilities
French Speaking Customer Service Advisor
Location: Manchester
Early finish on a Friday
Salary: Up to £30,000 per annum depending on experience
The Role
- Handle customer enquiries by phone, email, and website
- Support French-speaking customers and Sales Managers
- Process customer orders accurately and efficiently
- Provide support across wider international markets when required
- Manage queries and orders within set deadlines
- Arrange courier bookings for parcels and pallets when needed
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Candidate's Profile
- Fluent in French (written and spoken) is essential
- Experience in Customer Service is required
- Previous experience in product export would be an advantage
- Strong communication skills with the ability to prioritize
- Confident using Microsoft Office and Outlook
- Knowledge of working on a SAP system would be beneficial
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Salary
Up to £30,000 per annum depending on experience
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