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French speaking Customer Service coordinator - Hybrid working
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Right Match Recruitment Group
Dartford, Kent, South East England, England, United Kingdom, DA1 1AB
Permanent
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Job Description
We are recruiting for an experienced and forward-thinking Customer Service Coordinator French Speaking. This is a full-time, permanent, and hybrid position working for a very well-established company. Mon-Fri, hybrid (two days at the office, 3 days from home), 37.5 hours per week. A Customer Service Representative is the front line of our company, providing commitment and exceptional service to our customers.
Work Experience:
- Proficiency in Microsoft Office Suite - Word, Excel, Outlook
- Order to cash processing in customer services
- Minimum of 1-2 years of experience in an administrative customer service role
- Familiarity with customer service order processing ERP system
- Customer complaints handling process
- Support customers' enquiries through multiple communication channels including phone, email, and chat
- Facilitating customers' issues resolution, including progressing customer complaints to completion
- Enter and process orders including calculating transit time and freight
- Proactively communicate with customers to inform them of at-risk orders
- Maintain accurate customer database and information on profiles
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Skills and Qualifications:
- Fluent English - written and verbal
- Fluent in French - written and verbal
- Professional phone and email etiquette
- Able to deal with customers effectively in a variety of situations, while being sensitive, empathetic, and agile to customer needs
- Meticulous attention to detail to ensure accurate data entry
- Office base - 2 days a week (Tuesday Team Day)
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Job Overview
- Designation: French speaking Customer Service Coordinator - Hybrid working
- Offered Salary: 1
- Post Date: August 10, 2026
- Country: United Kingdom
- Job Type: Permanent
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Right Match Recruitment Group
Dartford, Kent, South East England, England, United Kingdom, DA1 1AB
Permanent
Apply for job
Job Overview
- Designation: French speaking Customer Service Coordinator - Hybrid working
- Offered Salary: 1
- Post Date: August 10, 2026
- Country: United Kingdom
- Job Type: Permanent
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UK office: 50 High Street Newport Isle Of Wight PO30 1SB. email@nexusleadsservices.com
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