Alora Studio
Front Desk Receptionist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Alora Studio
Alora Studio is Birmingham’s first and only Lagree studio, launching in Autumn 2026 as the region's first fully dedicated Lagree hub. We deliver high-intensity, zero-impact workouts built around the patented Megaformer machine; designed to push muscular endurance, core strength, and physical longevity without joint strain. At Alora Studio, we pride ourselves on creating an elevated, high-energy, and deeply impactful workout experience rooted in a single core belief: strong looks good on you.
The Opportunity
We are looking for a bright, bubbly, and professional Front Desk Receptionist to serve as the welcoming face and daily operational anchor of Alora Studio.
Sitting at the heart of our studio operations, you will be responsible for creating an extraordinary first impression for every client walking through our doors. From managing seamless check-ins to resolving customer enquiries and keeping our spaces immaculate, you will play a crucial role in maintaining Alora Studio’s high standards.
This is a full-time, Monday-Friday position designed for someone who takes pride in showing up with warmth, confidence, and absolute reliability.
Key Responsibilities
- Client Hospitality & Front Desk Management: Warmly greet clients, check them in for classes, introduce new members to the studio environment, and ensure every visitor receives a quality experience.
- Customer Care & Query Handling: Confident handling of telephone, email, and messaging enquiries. Professionally resolve member feedback, account questions, or booking queries with empathy and efficiency.
- Studio Operations & Maintenance: Maintain an immaculate, highly presentable reception and studio space throughout operating hours. Perform regular studio overviews, supply checks, and light space upkeep.
- Class & Booking Administration: Manage class schedules, client account records, membership bookings, and point-of-sale payment processing using our studio booking software.
- Instructor & Management Support: Work closely with our teaching team to ensure smooth transitions between class slots, supporting instructors so they can focus on delivering exceptional sessions.
- Daily Procedures: Assist with day-to-day administrative support, studio prep, and routine shift opening or closing tasks.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We Are Looking For
- Key Qualifications: Minimum GCSE pass (Grade 4/C or above) in English and Mathematics.
- Professional & Bubbly Persona: High energy, approachable, and articulate, with a genuine passion for interacting with people and delivering great service.
- Composed & Solution-Oriented: Confident in handling customer enquiries, managing complaints calmly, and representing the brand professionally.
- Trustworthy & Reliable: Extremely punctual, organised, and loyal, with a high level of personal responsibility and pride in your work.
- Tech-Savvy: Comfortable using computer systems, booking platforms, and point-of-sale tools (training provided on our specific software).
- Experience: Previous receptionist, hospitality, or customer-facing experience is beneficial, but a brilliant attitude, strong work ethic, and professional presence are our highest priorities.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Career Progression & Growth
At Alora Studio, we value loyalty and ambition. As our studio grows, this role offers a clear pathway for professional development. High-performing team members will have the opportunity to progress into managerial roles, taking on broader operational responsibilities, studio leadership, and team coordination.
What We Offer
- Competitive full-time salary.
- Predictable, consistent working hours (Monday to Friday, 9:00 AM – 5:30 PM).
- 28 days annual leave (inclusive of bank holidays).
- Statutory Sick Pay (SSP) & Pension Scheme.
- Enhanced Workplace Benefits & Company Perks.
- Full access to Alora Studio workouts and team benefits.
- A supportive working environment with a passionate team.
How to Apply
If you are a motivated, reliable, and welcoming individual ready to build a career with Birmingham’s only Lagree studio, we would love to hear from you. Please submit your CV along with a short cover note introducing yourself.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills