Time Clinic Medical Aesthetics and Wellness
Front of house
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Time Clinic Medical Aesthetics and Wellness is a specialist aesthetic clinic based in the contemporary suburb of Chigwell, bordering London and Essex, with an on-site luxury, spacious car park and excellent accessibility. Led by Dr. Bawa, the clinic is known for a personal approach to patient care, with direct access to expert medical guidance. Time Clinic is accredited by leading aesthetic industry bodies, including Save Face, and uses advanced, high-quality products to ensure patient safety and outstanding treatment outcomes. The clinic’s surgical background and strong anatomical knowledge place safety, natural enhancement, and ethical practice at the core of every procedure. Time Clinic is driven by a passion for helping patients feel their best, creating a warm, caring environment that values trust, excellence, and long-term relationships.
Role Description
The Front of House role is a full-time, on-site position based at Time Clinic Medical Aesthetics and Wellness in Woodford Green. This role is responsible for welcoming patients, managing reception duties, and providing a professional first point of contact in person, by phone, and via email.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Day-to-Day Tasks Include:
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Booking and managing appointments
- Handling patient enquiries
- Maintaining accurate records
- Coordinating patient flow to ensure a smooth clinic experience
- Processing payments
- Preparing consultation rooms with the team
- Supporting administrative tasks such as updating systems, managing correspondence, and assisting with clinic events or patient communications
The Front of House team member is expected to uphold the clinic’s standards of patient safety, confidentiality, and excellent service while contributing to a calm, friendly, and organized environment.
Qualifications
- Strong Interpersonal Skills and Interpersonal Communication abilities to build rapport with patients and collaborate effectively with the clinical team.
- Clear and professional Communication skills, including confident telephone and written communication.
- Customer Service experience, with a focus on delivering a welcoming, patient-centered front-of-house experience.
- Skills in Presentations or confident in presenting information clearly to patients about appointments, procedures, and clinic processes.
- Relevant front-of-house or reception experience in healthcare, wellness, hospitality, or similar environments is beneficial.
- Strong organizational skills, attention to detail, and the ability to manage multiple tasks in a busy clinic setting are important.
- Comfort with using booking systems, basic IT tools, and maintaining accurate records is preferred.
- A professional, calm, and discreet manner, with a commitment to patient safety, confidentiality, and the clinic’s values of care and excellence, is essential.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills