Reconomy
Front of House Administrator
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Front of House Administrator
Department: Legal & Compliance
Employment Type: Permanent - Full Time
Location: Stratford-Upon-Avon
Reporting To: Xhevrie Dani
Compensation: £26,500 - £28,250 / year
Description
We are currently recruiting for a permanent Front of House Administrator to join our team based in Stratford-upon-Avon.
The Front of House Administrator will be committed to providing exceptional office and administration support. A motivated and enthusiastic self-starter with the ability to coordinate and prioritise tasks, the ideal candidate will be confident working in both a busy environment and on their own initiative. Strong organisational and communication skills are imperative. The Front of House Administrator will be positive, proactive, and enthusiastic, have a sense of humour, and enjoy working as part of a team.
Key Responsibilities
Reception and Front of House Duties
- Work on the Reception desk as first port of call for any external visitors, staff, and deliveries.
- Scan incoming post to relevant departments and take any outgoing post to the post office.
- Manage the company’s stationery requirements and replenish and keep tidy the stock cupboard.
- Book hire cars, taxis, and couriers.
- Manage the Office facilities and ensure a tidy and safe working environment.
- Conduct new starter inductions and regular Health and Safety checks plus assist with ISO audits.
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Administration Support
- Provide ad hoc administration duties and support to other departments when required.
- Maintain communication with the administration team and other departments.
Customer Service
- Deliver excellent customer service, on the telephone, email, and in person.
- Develop an understanding of operational activities within Valpak to be able to assist different departments and visitors.
Office Coordination
- Book and set-up meeting rooms, order catering for internal and external meetings.
- Work closely with Office Coordinator to ensure all facilities issues are dealt with in a timely manner.
- Make travel arrangements when Office Coordinator is absent.
Skills, Knowledge & Expertise
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Skills
- Previous experience in a receptionist or administration role.
- Capability to multitask, prioritise, and manage own workload.
- Able to work well under pressure.
- An outstanding eye for detail with a drive to provide exceptional administration support.
- Customer focused with strong communication skills.
- Customer focused with a drive to provide the highest level of customer satisfaction.
- Able to pick up new skills and knowledge quickly and learn and develop in an ever-changing company.
- IT literate: Word, Excel, and Access.
Qualifications
- Educated to a minimum of A Level or equivalent.
- Full UK Driving Licence.
Job Benefits
- Up to 10% bonus.
- Enhanced holiday scheme (option to buy/sell up to 9 days) and long service awards.
- Critical illness, Life assurance & disability income protection.
- Option to join private medical insurance, subsidised gym membership, and bike to work scheme.
- Contributory pension scheme.
- Wellbeing initiatives and support including Wellbeing App access.
- MyPerks discounts platform.
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