Opening Hours

8am - 5pm Mon - Fri

To provide support across café, front of house, events, and community activity, helping Exeter Science Park deliver a friendly, professional, and high-quality experience for clients, visitors, tenants, and colleagues. We welcome applications from those seeking to start their career through an apprenticeship as well as candidates with previous experience seeking a full-time role. Salary dependent on experience.

Main Duties and Responsibilities

• Provide a welcoming, professional, and helpful front-of-house service to tenants, visitors, event delegates, and colleagues, treating everyone with courtesy, respect, and professionalism at all times.
• Support day-to-day café operations under supervision, including serving customers, taking payments, preparing basic food and drink items, clearing tables, maintaining a clean and welcoming environment, and helping ensure the café is aligned with ESPL’s standards.
• Support café operating controls under supervision, including accurate order handling, till and payment processes, cleaning and temperature records, basic stock and supply checks, outdoor seating set-up where required, and compliance with relevant risk assessments and operating procedures.
• Complete café website and point-of-sale updates to ensure accurate stock and items are available for sale.
• Process incoming and ordering of ambient stock. Work with established merchants that supply the kitchen.
• Support food and beverage requirements for meetings, seminar rooms, and events, ensuring service is timely, accurate, and appropriate to the needs of clients, visitors, and delegates.
• Provide event support as directed by the Client Services Manager or Operations Support, including room set-up and close-down, layouts, signage, refreshments, delegate welcome, and basic AV checks.
• Maintain good standards of cleanliness, presentation, food safety, and health and safety across café, front of house, meeting, event, and community areas.
• Support simple administration, including booking information, customer records, stock checks, and follow-up activity under supervision.
• Report maintenance, facilities, IT, food safety, or customer service issues promptly to the Client Services Manager or Operations Support.
• Work flexibly across café, front of house, community activity, and events during busy periods, holidays, or absence cover.
• Take part in workplace learning, seek feedback, and apply learning to improve performance.