VCCP
Front of House Coordinator
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
VCCP Overview
VCCP is the global challenger network for challenger brands. With more than 1,500 people across 13 offices in North America, EMEA and APAC, we challenge convention to deliver value for the world’s most ambitious organisations.
We believe transformation happens when everything works together. That’s why we bring specialists from every discipline - strategy, AI, data, media, digital, experience, branding, creativity, production, PR, CX, CRM, employee engagement and beyond - into one fully integrated network.
We were founded on the principles of simplicity, collaboration and un-preciousness, and we’ve grown by staying true to them. Today, our clients include some of the world’s most recognisable and progressive brands, such as Virgin Media O2, Barclays, Cadbury, Compare the Market, Domino’s, White Claw, easyJet, Primark and Co-op.
VCCP has topped the AAR’s annual new business ranking in 13 of the last 14 years and holds multiple Agency of the Year titles. Across every company and every capability, we share the same ambition: to challenge ourselves, challenge our clients and challenge the industry for the better.
The Role
The Front of House Coordinator plays a key role in delivering a professional, welcoming, and well-organised workplace experience for clients, visitors, and employees. They will be part of the VCCP House Team, which encompasses support, facilities, and events.
This role supports the daily operations of reception, meeting rooms, and workplace hospitality services. The Front of House Coordinator ensures client areas are maintained to a high standard, meeting spaces are prepared and supported, and visitors receive a seamless and positive experience when attending the office.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The role works closely with the Office Support, Facilities, and Events teams to support meetings, workplace services, and internal events. With that in mind, this role is a chance for someone with a burning passion for a career in Advertising to get their foot in the door.
Duties And Responsibilities
Key Responsibilities
Front of House & Reception
- Provide professional reception coverage, greeting visitors and managing arrivals.
- Ensure a welcoming and efficient experience for all clients, guests, and employees.
- Answer and direct incoming calls and enquiries.
- Manage visitor sign-in procedures and coordinate guest arrivals with hosts.
Meeting Rooms & Hospitality
- Prepare meeting rooms to ensure they are clean, organised, and ready for use.
- Provide refreshments and catering support for meetings and client visits where required.
- Coordinate external catering deliveries and assist with meeting hospitality setup and clearing.
- Ensure the kitchen and tea point areas are consistently maintained to a high standard of organisation.
Administrative & Operational Support
- Assist with meeting room bookings and workplace coordination where required.
- Support courier deliveries, collections, and internal distribution of packages.
- Maintain operational records and communicate maintenance or facilities issues to the relevant teams.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Events Support
- Assist with the setup and breakdown of internal and client events.
- Provide on-the-day support for meetings and events, including hospitality and guest coordination.
Role Specific Skills Required
- Customer Service Excellence – delivers a professional, friendly, and proactive service to clients and colleagues.
- Organisation & Attention to Detail – ensures spaces, bookings, and hospitality arrangements are accurate and well-prepared.
- Communication Skills – communicates clearly and professionally with visitors, colleagues, and service teams.
- Team Collaboration – works effectively with reception, business support, facilities, and event teams.
- Adaptability & Prioritisation – able to manage multiple requests and prioritise tasks in a busy environment.
- Problem Solving – responds quickly to operational issues and escalates where appropriate.
About You
- A passion for all things creative and advertising
- Resilience to keep positive in a fast-paced environment
- Thrive on working in a high-energy environment, where no two days are the same
- Be proactive with a can-do attitude - be eager to get your sleeves rolled up and learn
- Strive for excellence - be proud of your work and have meticulous attention to detail
- Friendly and approachable
- Build rapport and are able to quickly establish excellent working relationships
- Live and breathe the agency’s values
- Strives for excellence
- Team player
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location