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Front of House Manager : Branded Hotel, Hemel Hempstead
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Salary: Competitive
We're working with a fantastic hotel in Hemel Hempstead who are looking for an experienced and personable Front of House Manager to join their team.
This is a great opportunity for someone who genuinely enjoys being at the heart of the operation, leading from the front and creating a warm, welcoming experience for every guest.
As Front of House Manager, you'll oversee the day-to-day running of the front office operation, ensuring consistently high standards of service while supporting and developing the team. You'll be a visible presence for both guests and colleagues, helping to resolve any issues and making sure everything runs smoothly.
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- Has previous experience in a Front Office or Front of House management role within a hotel environment
- Is naturally warm, approachable, and guest-focused
- Has strong leadership skills and enjoys developing their team
- Is organized, hands-on, and comfortable working in a busy environment
- Has excellent communication skills and a genuine passion for hospitality
- Can confidently deal with guest queries and resolve issues professionally
- Takes pride in maintaining high standards and delivering an exceptional guest experience
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