Marylebone Health Group(MHG)
Front of House Receptionist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Front of House – Marylebone Health Group
Location: Marylebone, London
Salary: Competitive, based on experience
Hours: Full-time (including evenings and some weekends)
Join one of London’s leading health and performance clinics.
At Marylebone Health Group, we are redefining what integrated healthcare looks like. Our expert team of medical professionals, physiotherapists, and performance specialists work collaboratively to deliver exceptional care in a premium, private setting.
We are now looking for a warm, polished, and highly organised Front of House professional to be the welcoming face of our clinic and ensure an outstanding experience for every patient from the moment they arrive.
About the Role
You’ll be the first point of contact for patients, visitors, and clinicians—setting the tone for the level of professionalism and care they can expect throughout their journey with us.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Key Responsibilities:
- Greet patients and visitors with professionalism and warmth
- Manage bookings, appointments, and calendar coordination
- Handle incoming calls and emails promptly and courteously
- Maintain a pristine, welcoming reception area and waiting room
- Process payments and manage patient records confidentially
- Provide administrative support to clinical and managerial teams
- Liaise with referring practitioners and support smooth handovers of care
About You
You’re the kind of person who thrives in a fast-paced, patient-focused environment and enjoys delivering five-star service every day.
Essential Skills & Experience:
- Previous front-of-house or receptionist experience (ideally in healthcare, hospitality, or wellness)
- Excellent communication and interpersonal skills
- Calm under pressure with strong multitasking ability
- Impeccable presentation and attention to detail
- Proficiency in Google workspace and booking systems (e.g. Pabau, semble, Cliniko or similar)
- A natural problem solver with a can-do attitude
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Work With Us?
- Be part of a dynamic, forward-thinking health clinic in one of London’s most prestigious neighbourhoods
- Collaborate with a passionate, multidisciplinary team at the forefront of health, wellness, and performance
- Ongoing professional development opportunities
- A supportive, values-led working culture
How to Apply
Please send your CV and a short covering email to info@marylebonehealthgroup.com outlining why you’re the right fit for Marylebone Health Group.
Learn more about us: www.marylebonehealthgroup.com
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location