Wilson James
Front of House Security Officer
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Permanent
Location: London
Hours: Full time, 4 on, 4 off days only 07:00 - 19:00
Pay: £15.30ph
Are you passionate about delivering exceptional customer service while maintaining a safe and secure environment?
We are looking for a professional and customer-focused Front of House Security Officer to join our team at a prestigious corporate location in London. Acting as the first point of contact for visitors, tenants, and colleagues, you'll play a key role in creating a welcoming, professional, and secure environment.
About The Role
Working alongside a dedicated receptionist, you will be responsible for managing reception and security duties, ensuring visitors receive an outstanding experience while maintaining the highest standards of site security. This is a varied role that requires strong communication skills, attention to detail, and the ability to remain calm and professional under pressure.
Key Responsibilities
- Deliver a welcoming and professional front-of-house experience for all visitors and staff.
- Manage visitor arrivals, access control, and sign-in procedures.
- Monitor entrance points and ensure access procedures are followed.
- Remain vigilant and report suspicious activity or security concerns.
- Support building evacuation and incident response procedures when required.
- Book visitors into the system and liaise with tenants regarding arrivals.
- Assist staff, visitors, and members of the public with enquiries.
- Maintain a clean, presentable, and professional reception area.
Why join us?
We are proud to be employee-owned. This means we focus on long-term success and recognize the contribution of our colleagues who make our success possible.
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When you join Wilson James, you'll be part of a business that:
- Invests in training, development, and career progression.
- Supports wellbeing and work-life balance.
- Encourages diversity, inclusion, and belonging.
- Values innovation and continuous improvement.
- Is built for long-term success, not short-term gain.
- Gives you the opportunity to make a meaningful contribution to our future.
Alongside a Competitive Salary, You'll Benefit From
- 5.6 weeks annual leave
- Employer Pension contributions
- Access to financial wellbeing support and lifestyle benefits
- Life assurance
- Specialist mental health & wellbeing support
- Online GP services for you and your family
- Discounts at hundreds of retail, leisure, and lifestyle brands
- A Cycle to Work scheme
- Employee Referral scheme
What We Are Looking For
- Valid SIA Licence.
- A genuine passion for customer service.
- Excellent communication and interpersonal skills.
- Strong attention to detail and situational awareness.
- Basic IT skills and confidence using workplace systems.
- The ability to remain calm and make decisions under pressure.
- Professional appearance and approach.
- Reliable, punctual, and collaborative team player.
- Experience in a front-of-house, customer service, or security role would be advantageous.
Desirable
- First Aid at Work qualification.
Interested? Apply now and secure a future with us!
Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications.
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Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritize safety, efficiency, and customer satisfaction, and we work with diverse, vibrant clients, making for a dynamic and engaging workplace. Employee-owned since 2026, we are strengthening our people-first culture every day and creating even greater opportunities for investment, innovation, career development, and long-term success.
Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges.
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.
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Location
Endeavour Square
12 Endeavour Square, 1 Westfield Avenue, London, Greater London, UK, E20 1HZ
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