Hawk Hiring
Front of House Service Advisor | No Weekends | Up To 35K DOE
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Front of House Service Advisor
Pay & Benefits
Salary: £27,000 – £35,000 basic per annum + end-of-year bonus scheme
Hours: Monday to Friday, 8:30 AM – 5:30 PM (NO WEEKEND WORK!)
Perks: 22 days holiday + bank holidays, smart pension scheme, staff discounts on car servicing & parts, free secure on-site parking
Environment
Enjoyable, family-like, and highly supportive team culture with 4 to 5 busy mechanics running efficiently
About Us
Established in 2002, we are a highly respected, independent workshop based in the Sevenoaks area. Specialising in complete vehicle care—from DVSA Class 4 MOTs to main-dealer level diagnostics—we pride ourselves on modern facilities, zero corporate fluff, and keeping our team happy. If you want a stable, rewarding role where your front-of-house and administrative skills are truly valued, this is the perfect place to build your career.
Role Overview
We are seeking a proactive Receptionist / Bookkeeper / Accounts Administrator to serve as the heart of our busy garage operations. You will manage customer care, handle daily Xero bookkeeping, coordinate workshop diaries for 4–5 mechanics, and maintain seamless administrative operations under pressure.
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Key Responsibilities
- Front-of-House & Customer Care: Deliver exceptional service face-to-face, over the phone, and via email with a friendly, professional approach.
- Workshop & Diary Management: Schedule jobs, manage digital/paper diaries for mechanics, and generate accurate job cards.
- Parts & Invoicing: Order vehicle parts via phone, calculate costs, raise customer sales invoices, and process payments.
- Estimates: Prepare job estimates and liaise directly with vehicle owners regarding additional work needed.
- Bookkeeping & Accounts: Manage general accounts on Xero, including VAT returns, bank reconciliations, and payroll processing.
- System Integration: Input purchase and sales invoices accurately from internal garage software into Xero.
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Requirements
- Experience: Background in front-of-house reception, customer service, and general office administration.
- Accounts Proficiency: Working knowledge of Xero software, bank reconciliations, and VAT returns (garage software experience is a plus!).
- Skills: Strong telephone manner, excellent organizational skills, and ability to multitask in a fast-paced environment.
Location & Commute
- Base: Sevenoaks (Riverhead area) with free secure on-site parking.
- Road Links: Conveniently accessible via the A21, A25, and M25.
- Commutable From: Sevenoaks, Tonbridge, Tunbridge Wells, Hildenborough, Kemsing, Brasted, and Sundridge.
How to Apply
Ready for a stable, stress-free weekday commute with a fantastic local team? Click Apply Now!
Please note: We only advertise half of our active jobs. Get in touch today for a quick chat, as we may have other great opportunities in the local area tailored to you.
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