Haven
Front of House Team Member
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Position: Front of House Team Member
Type: Full-Time and Part-Time opportunities
Pay Rates: Up to £12.71 per hour depending on age
Onsite accommodation if needed (subject to availability)
We're looking for a friendly, energetic Front of House Team Member to join our team at JD Wetherspoon and Lakehouse Restaurant. You'll be the face of our venues, welcoming guests and owners with genuine warmth, taking their orders, serving delicious food and drinks, and creating the kind of hospitable atmosphere that keeps people coming back.
Key Responsibilities
- Greeting guests with a warm welcome and ensuring they have a brilliant experience
- Taking food and drink orders, serving meals, and preparing beverages at the bar
- Processing payments accurately and getting orders out promptly
- Keeping the restaurant, bar, and service areas clean, organised, and running smoothly
- Collaborating with your team to deliver excellent service and operational excellence
- Knowing the menu inside out so you can make confident recommendations and answer guest questions
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Requirements
- Previous experience in hospitality (pub, restaurant, fast food, or customer service) is a bonus, but not essential – we'll provide full training
- Excellent communication skills and a genuinely positive, guest-focused attitude
- Ability to stay calm and efficient during busy service
- Flexibility to work evenings, weekends, and bank holidays
- Applicants must meet the minimum legal age of 18 to sell alcohol.
INDFB
What We Offer
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!
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How To Apply
We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.
To get started, click apply now and answer a few quick questions, which should take 5 minutes. Once submitted, a member of our team will be in touch.
For support or adjustments during the application, contact us at: resourcingteam@bourne-leisure.co.uk
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