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Front of House Team Member Apprenticeship
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Front of House Team Member Apprenticeship
EC OAKHAM LIMITED
OAKHAM (LE15 9PZ)
Closes in 8 days (Wednesday 21 October 2026 at 11:59pm)
Posted on 12 October 2026
Summary
Kickstart your career in hospitality with Esquires Coffee Oakham! As a team member apprentice, you'll master the craft of coffee making, deliver exceptional customer service and learn the essentials of running a vibrant cafe. Gain hands-on experience, earn while you learn and grow with our passionate team.
Wage
- £10,400 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
Training
Training course
Food and beverage team member (level 2)
Hours
- Mixture of all days, including weekends. Shifts to be confirmed.
- 25 hours a week
Start date
Sunday 1 November 2026
Duration
1 year
Positions available
2
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Welcoming customers
- Taking orders
- Handling till systems
- Daily store routines
- Food safety compliance
- Stock rotation
- Cleanliness across the café
- Prepare and serve speciality beverages
Where you'll work
28 HIGH STREET EAST UPPINGHAM OAKHAM LE15 9PZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GRANTHAM COLLEGE
Training course
Food and beverage team member (level 2)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
- Serve food and beverages to individual business standards.
- Identify opportunities and apply techniques to increase sales and improve customer experience.
- Tailor communication techniques to meet customer needs and build rapport.
- Maintain a safe, hygienic, and secure working environment.
- Comply with health and safety legislation, regulations, guidelines, and procedures.
- Follow food safety and allergen legislation and procedures applicable to own role.
- Use technology and equipment in line with business policy to meet customer needs.
- Handle transactions and payments securely.
- Work as part of a team to ensure that the products and services are delivered on time and in line with business needs.
- Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
- Use professional methods of communication that are tailored to different situations, and individual and team needs.
- Manages own time and workload, prioritising tasks.
- Maintain and rotate stock according to life cycle and business processes.
- Ensure equipment and technology faults and maintenance issues are reported promptly.
- Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
- Keep up to date with changes to products and processes.
- Uses feedback to improve own performance.
- Reduces the waste of resources, taking sustainability into account, in line with business expectations.
- Follows and supports equity, diversity and inclusion legislation and principles.
- Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
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Training schedule
The training will take place at Grantham College 1 day a week.
Requirements
Desirable qualifications
Food Hygiene in: Food (grade Level 2)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
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Skills
- Communication skills
- Attention to detail
- Customer care skills
- Team working
- Non judgemental
- Passion for hospitality
Other requirements
Please note that this role involves standing for long periods of time, lifting stock. Also, there will need to be flexibility for early starts and weekend working. You will also be required to travel both to the workplace and the college for training.
About this employer
They are a vibrant, community-focused coffee house dedicated to serving ethically sourced, organic coffee and fresh, locally inspired food. As part of the Esquires Coffee network, we pride ourselves on exceptional customer experiences, a welcoming atmosphere, and a passion for barista excellence. We are committed to nurturing local talent and providing hands-on training to build rewarding careers in hospitality.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression to senior barista role upon successful completion alongside opportunities to advance into shift supervisory positions.
Ask a question
The contact for this apprenticeship is:
GRANTHAM COLLEGE
Chloe Dodwell
01476414433
The reference code for this apprenticeship is VAC2000058627.
Apply now
Closes in 8 days (Wednesday 21 October 2026 at 11:59pm)
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