Parker's Tavern
Front of House Team Member - Breakfast & Lunch
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About Us
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar Parker’s Tavern, Library Lounge, and beautiful 272 square metre wood panelled Ballroom.
Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's 'go to’ destination, alluring visitors with the promise of a sense of modern luxury.
What Will You Be Doing
As a Front of House Team Member for breakfast and lunch, you will be the face of University Arms Hotel during our morning and midday service. Your role is to deliver friendly, efficient, and professional service, ensuring every guest enjoys a welcoming atmosphere and a memorable dining experience. You will work closely with the kitchen and service team to maintain smooth operations, respond to guest requests, and uphold the highest standards of presentation, cleanliness, and hospitality.
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The Duties
- Greet and serve guests with a warm, welcoming attitude, making every visit memorable.
- Prepare and serve breakfast and lunch items to the highest standard, ensuring presentation and quality are perfect.
- Assist with setting up and clearing dining areas, maintaining a clean, organised, and inviting space.
- Collaborate with the kitchen and front-of-house team to ensure smooth service.
- Respond to guest requests promptly and help resolve any issues to ensure complete satisfaction.
- Maintain exceptional product knowledge of cocktails, wines, spirits, and bar menus.
- We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.
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What Are We Looking For In You
- Friendly, approachable, and guest-focused with excellent communication skills.
- Energetic, flexible, and able to work efficiently in a fast-paced environment.
- Team-oriented with a proactive, can-do attitude.
- Attention to detail and a commitment to maintaining high standards.
- Previous hospitality or food service experience is desirable but not essential.
- Willingness to work varied shifts, including weekends and holidays.
The Perks
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
Right to Work
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
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