The Hogarth Health Club
Front of House
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The Hogarth Health Club is currently looking for a part-time, Front of House staff member, working Monday to Friday, 9am-2pm. If you are keen to be a part of a vibrant team and ready to offer exceptional service to our members, working in a truly welcoming Health Club, then read on!
About Us
The Hogarth is a long-established, family-owned health and lifestyle club set in two acres of secluded grounds in the heart of Chiswick. With a warm, friendly, and genuinely welcoming atmosphere, we take great pride in the exceptional service we offer our members. We offer outstanding facilities including:
- A fully equipped gym
- Tennis and squash courts
- Swimming pool
- Exercise studios - including Reformer Pilates
- Lounge bar & restaurant
- Beauty spa & alternative therapies clinic
- Free private parking
We are currently looking for a part-time Front of House team member, working Monday to Friday, 9am-2pm, to join our fantastic team.
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About the job
This is a combined Front of House role. You will work within our restaurant / bar as well as a receptionist. You are the primary contact with our members and responsible for creating a great first impression, delivering excellent customer service at both the front desk and in our bar/cafe area.
Key Responsibilities:
- Welcoming and greeting members and guests
- Answering calls promptly and politely
- Booking appointments and processing payments
- Maintaining front desk professionalism
- Preparing and serving a variety of coffee beverages, serving food to customers in our recently refurbished restaurant
- Ensuring cleanliness of reception, bar and restaurant areas
- Assisting with events and daily operations of bar/restaurant
- Creating a positive and friendly environment for members by engaging with them, checking back after meals are served and generally ensuring they feel welcome and a part of The Hogarth community
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What We’re Looking For:
- Experience in customer-facing roles / hospitality
- Experience within a restaurant environment
- Strong administrative and computer skills
- High attention to detail and immaculate presentation
- Excellent communication and telephone manner
- Ability to work independently and in a team
- Passion for delivering exceptional service
- Energetic, enthusiastic and reliable
- Confidence to engage with members
Benefits & Further Details:
- Part-time: Monday to Friday, 9am-2pm
- Training provided and opportunities for growth within a supportive team
- Access to our gym facilities and staff discounts on food, drink and other services
Interested? Come and be part of a place where high standards meet a friendly, down-to-earth atmosphere. If you're passionate about people, hospitality and health & fitness, we’d love to hear from you. 📩
To apply, please click the Apply link.
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