Glasgow Marriott Hotel
Front Office Associate
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Do you have a passion for customer service and a genuine desire to create memorable experiences for every guest? Join the Glasgow Marriott Hotel, part of one of the world’s most recognised hospitality brands, and become an integral part of our Front Office team dedicated to elevating every guest’s stay.
What you’ll do
As a Front Office Associate, you’ll be the first and last impression for our guests — ensuring every moment of their stay feels special.
Your Key Responsibilities Will Include
- Delivering a warm, professional welcome and assisting guests with check-in/check-out
- Handling guest enquiries and concerns promptly and with care
- Anticipating guest needs and going the extra mile to exceed expectations
- Coordinating with other departments to ensure a seamless guest experience
- Promoting hotel services and amenities to enhance each stay
- Upholding Marriott’s high standards of service, safety, and presentation
- Supporting and mentoring new team members to ensure consistency and quality
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What we’re looking for
We’re Seeking An Enthusiastic, Service-driven Team Player Who
- Has at least 1 year of customer service experience (hospitality experience preferred)
- Brings a warm personality, strong communication skills, and attention to detail
- Thrives in a dynamic, fast-paced environment
- Demonstrates a genuine passion for people and guest satisfaction
What’s in it for you
As part of our team, you'll enjoy a range of fantastic benefits, including:
- Free Meals on Duty – Enjoy complimentary meals during your shifts
- Uniform Provided – Professional attire supplied for all employees
- Explore Discounts – Marriott discount card offering hotel and F&B savings in over 10,000 hotels worldwide
- Pension Scheme – Participation in The People’s Pension
- Employee Assistance Programme – Free and confidential wellbeing, financial, and personal support
- Career Development – Opportunities for growth and development to enhance your skills
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Why join the Glasgow Marriott Hotel?
Located in the heart of the city, the Glasgow Marriott Hotel blends contemporary style with a welcoming atmosphere — and our associates are the heart of it all. As part of the global Marriott family, you’ll gain access to world-class training, international opportunities, and a supportive team culture where you can truly shine.
Apply today and start your next chapter at the Glasgow Marriott Hotel — where your passion for hospitality creates experiences that guests remember.
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