Pertemps Network Group
Front Office Manager
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Front Office Manager / Operations Manager
Premium Workspace Environment | London Bridge | Up to £40,000 + Benefits
Looking for a change from Hospitality, Hotels, Private Members Clubs or Premium Customer Service? Are you a Front Office Manager, Duty Manager, Guest Relations Manager, Operations Manager, Assistant Manager or Workplace Manager looking for your next challenge?
We're recruiting for a Front Office Manager / Operations Manager to join a premium workspace environment in the heart of London Bridge.
The Role
As a key member of the leadership team, you'll be responsible for ensuring an exceptional experience for clients, visitors and members while supporting the smooth day-to-day running of the centre.
Key Responsibilities
- Deliver a first-class customer experience to clients and visitors
- Build strong client relationships and act as a trusted point of contact
- Lead and support front-of-house and operational teams
- Conduct client tours and support new business opportunities
- Manage client onboarding and ongoing client engagement
- Organise networking events, member activities and community initiatives
- Coordinate facilities, maintenance and contractor relationships
- Ensure the centre is presented to the highest standards at all times
- Support health & safety compliance and operational procedures
- Monitor centre performance and identify opportunities for improvement
- Work closely with sales and marketing teams to maximise occupancy and revenue
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About You
We're interested in speaking with candidates from:
- Luxury Hotels
- Private Members Clubs
- Premium Hospitality
- Flexible Workspace
- Serviced Offices
- Property Management
- Build-to-Rent
- Customer Experience Environments
You May Currently Be Working As:
- Front Office Manager
- Assistant Front Office Manager
- Duty Manager
- Guest Relations Manager
- Guest Experience Manager
- Operations Manager
- Club Manager
- Community Manager
- Assistant Centre Manager
- Centre Manager
What We're Looking For
- Experience leading teams in a customer-facing environment
- Outstanding communication and relationship-building skills
- Passion for delivering exceptional customer service
- Strong organisational and problem-solving abilities
- Experience managing operations in a fast-paced environment
- Commercial awareness and a proactive mindset
- Ability to remain calm under pressure and lead by example
- Proficiency with Microsoft Office and business systems
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What's On Offer?
- Salary up to £40,000
- Excellent benefits package
- Prime London Bridge location
- Monday to Friday working pattern
- Career progression opportunities
- A professional and collaborative working environment
- The opportunity to join a growing and successful business
- A role where you can genuinely make an impact
Apply Today
Whether you're currently working in a luxury hotel, private members club, flexible workspace or another premium customer-facing environment, this could be an excellent opportunity to take the next step in your career. If you're passionate about people, service and operations, we'd love to hear from you.
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