Hilton
Front Office Manager
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Front Office Manager
Waldorf Astoria London – Admiralty Arch Join the Pre-Opening Team
This is a unique opportunity for an experienced luxury hospitality leader to join the founding team at Waldorf Astoria London – Admiralty Arch and help shape the guest experience at this highly anticipated new luxury hotel.
About Waldorf Astoria London – Admiralty Arch
Located at the end of The Mall, opposite Buckingham Palace, this landmark hotel offers:
- 100 elegant rooms and suites
- 17,500 sqft of private residences
- Two signature restaurants:
- Coreus by Clare Smyth
- Café Boulud by Daniel Boulud (world-famous Michelin-starred chefs)
- A world-class spa
- State-of-the-art fitness facilities
- A collection of grand event spaces, including a ballroom for up to 320 guests
About Waldorf Astoria Hotels & Resorts
As Hilton’s flagship luxury brand, Waldorf Astoria is renowned for:
- Timeless elegance
- Iconic properties
- Sincerely elevated service
- Bespoke, unforgettable experiences in the world’s most sought-after destinations
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Role Overview
Join the pre-opening team and take your place in delivering an exceptional five-star guest experience at a landmark London hotel.
Key Responsibilities
(Exact details will be covered in-depth during interviews)
Requirements
We are seeking hospitality professionals with:
- Proven leadership in luxury hotel operations, ideally within a Front Office role
- Demonstrated success in consistently exceeding service standards, as recognised by Forbes
- Hands-on experience with high-end guest experiences, including reservations, concierge, and event planning
- Strong alignment with Hilton’s core values of hospitality and guest delight
- Passion for collaborating with senior leadership to shape the guest experience from the outset
Benefits: A World of Rewards
Luxury hospitality + a premium work experience means:
- Complimentary, nourishing meals while on duty
- Exceptional development programmes to accelerate your career growth
- Meaningful impact through Corporate Responsibility initiatives
- Team Member Travel Programme, including discounted stays and 50% off F&B
- High street savings via Perks at Work
- 28 days’ holiday (including bank holidays), increasing to 33 days with service
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Why Hilton? Why Waldorf Astoria London?
- Award-winning workplace culture, ranked among Fortune’s & Great Place to Work’s best companies globally
- Express the Hilton vision: "to fill the earth with the light and warmth of hospitality"
- Career support at every stage—whether you're starting out or scaling new heights
- Join a global brand shaping the future of luxury hospitality
You’re not just joining a hotel – you’re part of a movement that redefines travel.
Learn more: Hilton Careers Blog to discover why we’re not just a great place to stay, but a great place to work.
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